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Patient Experience Coordinator
Job in
Brookline, Norfolk County, Massachusetts, 02445, USA
Listed on 2026-06-21
Listing for:
Dana-Farber Cancer Institute
Full Time
position Listed on 2026-06-21
Job specializations:
-
Administrative/Clerical
Healthcare Administration
Job Description & How to Apply Below
Dana-Farber Cancer Institute seeks a Patient Representative in Massachusetts to be the first point of patient contact, providing call center and administrative support mainly via phone. This critical role ensures excellent patient experience and serves multiple disease centers, enhancing patient care coordination.
The ideal candidate will exhibit exceptional communication and problem-solving abilities, alongside a strong attention to detail and organizational skills. This position requires a high school diploma or GED, with preference for a bachelor's degree and prior administrative or customer service experience.
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