Part-Time Medical Front Desk Specialist Job in Brookline, MA

Part-Time Medical Front Desk Specialist

We are looking for a Part-Time Medical Front Desk Specialist to support a busy maternal care practice in Massachusetts. This long-term contract position is ideal for someone who is comfortable in a patient-facing role, brings strong knowledge of medical terminology, and can keep daily front office operations running smoothly. The person in this role will help create a welcoming experience for patients while coordinating scheduling, documentation, and administrative support for a team of providers.

Responsibilities:

• Welcome patients upon arrival, complete the front desk intake process, and ensure accurate check-in for each visit.
• Coordinate appointment scheduling and make updates to the calendar to support efficient patient flow throughout the day.
• Handle requests for medical documentation and assist with the release and organization of patient records in accordance with office procedures.
• Communicate clearly with patients seeking specialized maternal and high-risk pregnancy care, providing attentive and compassionate front office support.
• Maintain accurate demographic and visit information within the practice management system and assist with related administrative tasks.
• Support daily operations for a four-provider practice by helping manage a steady volume of approximately 18 to 20 patients each day.
• Use medical terminology appropriately when speaking with patients, providers, and staff to ensure clarity and accuracy in communication.
• Work within Athena software when needed to document, review, and manage front office scheduling and patient information.