Dental Receptionist; Dental Exp
Listed on 2026-07-06
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Dental / Dentistry
Dental Office
Benefits
- 401(k)
- Competitive salary
- Employee discounts
- Opportunity for advancement
Our dental practice is entering a growth phase and we are seeking to hire and add to our highly motivated team of dental professionals. Our dental front office team needs a talented patient coordinator such as yourself. We are looking forward to meeting and working with you!
Patient CoordinatorJob Description Overview
The main focus of this position is to drive growth for the dental practice.
Key ResponsibilitiesSuccess will be measured by monthly and annual increase in active patients, new patients, practice collections, practice production, and Google reviews.
Current situationSmile Brookline is 100% fee for service at time of service. No balance billing, co-pays, or EOBs. As such, we are customer‑centric offering concierge level service. Establishing relationships and trust with patients is the key to our success.
What we need- Collect payment day of treatment; schedule follow up appointments
- Get new PTs in the door (conversions)
- Reactivate PTs who have not been in the practice in 6+ months (conversions)
- Track various stages of treatment (PTE, Treatment Plan, Financing, outside services (endo, perio, ortho) with heavy emphasis on PT follow‑up
- Encourage and solicit social media reviews (Google/Yelp). Track reviews, and respond to reviews in a timely manner.
- Encourage and solicit Patient Referrals
Respond to Google/Yelp Reviews, create/manage social media presence with postings and fresh content
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