Senior Manager - SBTBH

Senior Manager Community Engagement & Training SBTBH About the Brookline Center

The Brookline Center for Community Mental Health is a leading provider of mental health care and social services for adults and children. The Brookline Center has long played a significant role in expanding access to mental health care in the community.

Beyond our provision of high quality, affordable outpatient care, the Brookline Center creates and operates nationally recognized, innovative mental health programs through partnerships with schools, community agencies, and healthcare providers in Greater Boston, across Massachusetts and, increasingly, nationwide. In response to the ongoing crisis in mental health care access, the Center is poised for significant strategic growth in the coming years.

The School-Based Telebehavioral Health (SBTBH) program is a statewide initiative focused on expanding equitable access to mental health and substance use services for youth. As the lead implementation and evaluation partner, the Brookline Center operates at the intersection of public health, education, and clinical care to build sustainable systems that improve outcomes for students across Massachusetts.

Learn more about our work and impact oklinecenter.org.

We are seeking a Senior Manager of Community Engagement & Training to serve as a key leader within the SBTBH program. This is a high‑impact role responsible for driving statewide engagement strategy, leading training and capacity‑building efforts, and ensuring partner alignment across a complex network of school districts, clinical providers, and system stakeholders.

The Senior Manager will operate as a strategic thought partner to program leadership while maintaining direct ownership over training strategy, stakeholder engagement, and implementation effectiveness.

This role is designed for a seasoned professional who can move fluidly between strategy and execution, build trust across diverse communities, and ensure that engagement and training efforts translate into measurable program outcomes.

The Community Engagement & Training Senior Manager will ensure that SBTBH continues to scale effectively by strengthening how partners are engaged, trained, and supported.

• Serve as a liaison and point of contact for school districts, clinical providers, and community stakeholders
• Lead engagement strategies that strengthen relationships and increase program adoption across districts
• Drive alignment across stakeholders with competing priorities, ensuring clarity of roles, expectations, and accountability
• Facilitate high‑level partner conversations, including escalation management and resolution of complex challenges
• Represent SBTBH in external meetings, learning collaboratives, and cross‑sector forums
• Strengthen partnerships to support long‑term sustainability and equitable access to care

• Lead the design, coordination, and execution of statewide training and technical assistance (TTA) strategy
• Oversee development of training materials, toolkits, and learning resources aligned with program goals
• Ensure trainings are structured, accessible, and responsive to partner needs, including schools and clinical providers
• Monitor training participation, engagement, and outcomes, using data to refine and improve approach
• Partner with internal teams to ensure training content aligns with clinical, operational, and public health priorities
• Support onboarding of new partners through structured training pathways

• Establish and maintain systems to track engagement, training participation, and partner responsiveness
• Identify gaps in engagement or training uptake and implement targeted strategies to address them
• Ensure consistent execution of engagement and training activities across districts and partners
• Align engagement and training efforts with broader program goals, contracts, and performance expectations
• Drive continuous improvement across engagement workflows, communication strategies, and training delivery

• Ensure…