Entry Level Insurance Customer Service Rep

Job Description

Are you looking for a place to start your career where you can genuinely make a difference? Insurance Brokers of MN in Brooklyn Center, Minnesota, is opening its doors to enthusiastic individuals eager to learn and grow within the insurance industry. We believe in fostering a supportive and positive environment, making us a great place for an Entry Level Insurance Customer Service Representative to begin their journey.

You ll be more than just a voice on the phone; you ll be a trusted point of contact for our clients, helping them understand their insurance needs and guiding them through policy details. We value clear communication, a helpful spirit, and a willingness to dive in and learn. If you re ready to build a rewarding career with a company that cares about its people and its clients, we encourage you to apply!

• Hands-on Training
• Mon-Fri Schedule
• Evenings Off
• Pay Raise Opportunities
• Work-Life Balance
• Team Meetings
• Weekends Off
• Career Growth Opportunities

• Respond to customer inquiries via phone, email, and in person in a friendly and helpful manner.
• Provide accurate information about insurance policies and company procedures.
• Assist customers with policy changes, payments, and general account maintenance.
• Help resolve customer issues and escalate complex problems to the appropriate team members.
• Maintain detailed and accurate customer records.
• Collaborate with colleagues to ensure a smooth customer experience.

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong active listening abilities.
• Basic computer proficiency and ability to learn new software.
• A positive attitude and genuine desire to help people.
• Ability to manage multiple tasks efficiently.