Packaging Technician; Machine Operator

Position Overview

The Packaging Technician is responsible for safely operating, monitoring, and maintaining packaging and production equipment to ensure efficient, high-quality output. This role supports daily manufacturing operations by setting up machines, performing routine adjustments, and conducting quality checks to meet production, food safety, and regulatory standards. The operator collaborates with production, maintenance, and quality teams to minimize downtime, troubleshoot issues, and maintain a clean, organized work environment while consistently meeting safety, quality, and productivity expectations.

This role is a first shift role, with a schedule of Monday-Friday from 7:30 am - 4 pm.

Note that this role requires at least one year of machine operator experience.

• As a Production Technician for grinding or packaging, you will process coffee as the production schedule demand s.
• Ensures that the assigned workstation operates within the workplace safety and food safety standards set by Caribou Coffee and oversight regulatory agencies.
• Ensures product quality by completing all Quality Control Point monitoring tasks according to established procedures for the assigned workstation. Completes and submits all quality assurance monitoring tasks for the assigned operating workstation.
• Completes and submits all production records required for the assigned operating workstation.
• Works cooperatively to ensure workplace safety and product quality while meeting production goals for the assigned workstation.
• Makes every effort to increase productivity and efficiency without compromising team safety or product quality.
• Communicates issues pertinent to production performance , quality, or workplace safety directly to the Roastery Team Lead, Production Supervisor , or Production Manager.
• Communicates issues concerning equipment faults or failures directly to the Engineering Department for immediate repair or future preventive maintenance.
• Assigns , trains, and monitors daily Production Team Member performance and task completion for the assigned workstation.
• Assigns, trains, and monitors daily Temporary Worker performance and task completion for the assigned workstation.
• Maintains established standards of cleanliness and sanitation for the assigned workstation and the facility .
• Participates in all workstation development opportunities to increase technical abilities and strengthen craft-level skills.
• De monstrates a full u nderstanding of all Food Safety and related programs, such as but not limited to GMP's, SSOPs, and Adverse Health Policy.
• Demonstrates a full understanding of all Workplace Safety policies and Standard Work Procedures.
• Participates in the training of new Team Members to facilitate their success as new Team Members .
• Demonstrates full knowledge to operate one or two Packaging Lines, Roasting machines or Grinding machine .
• Willingness to work overtime as needed including Saturdays

Required:

• At least 1 year of production experience as a machine technician or machine operator.

The physical demands for this position are seeing, hearing, speaking in addition to the following :

• Able condition to work 8 hour shifts while standing, lifting, bending, and reaching
• Must be able to work on your feet over 9 straight hours
• Able to perform physical tasks that are repetitive, and lift up to 30 lbs. on a regular basis
• Must be able to lift 80 pounds 20% of the shift
• Must be able to endure constant leaning and bending during shift
• Must be able to handle/move up to 1400 pound bins on casters

The environmental exposures for this position are:

• Airborne particles, fumes, high places, moving parts, muscular strain, noise, odors, high temperatures

These physical requirements must be accomplished with or without reasonable accommodation.

This description outlines the role’s essential functions but may evolve with business needs.

We’re proud to offer a comprehensive package for full-time employees, including:

• Recharge Time – Paid vacation, holidays, and sick days.
• Health & Wellness – Medical, dental, and vision coverage.
• Future You – 401(k) plan…