Fragrance & Beauty Advisor - Williamsburg, NY

F RAGRANCE & BEAUTY BOUTIQUE, FRAGRANCE & BEAUTY ADVISOR

Be an essential part of our expanding Fragrance &Beautycommunity at CHANEL - "the ultimate House of Luxury . As a Fragrance & Beauty Advisor, you are the ultimate CHANEL brand ambassador. You lead by example and treat each guest with the upmost respect, ensuring each feels welcome, confident and at ease . You have an emotional intelligence - the ability to develop strong, long-lasting relationships and the intuition to provide consistent and extraordinary experiences for both internal and external clients.

• Successfully provide superior service to every client, every day through the CHANEL service ritual.

• Deepen client relationships and loyalty through personal connection and building trust

• Contributes to build the business by achieving sales targets, using all levels such as product, services, and data capture to loyalize , recruit and retain clients

• Attend seasonal seminars hosted by Education Executives and utilize the Inside Beauty learning application on a daily basis to implement all learnings into your day to day .

• Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa

• Address and successfully resolve client situations according to company philosophy and standards. Partner with the appropriate teams as needed

• Understands the details of upcoming events and involves each client through introduction and demonstration

• Has solid knowledge of the Brand, its heritage and know-how , and shares it with the clients as well as the team

• Knows and understands the business challenges, client needs and the surrounding market.

• Ensures that the work area is clean, tidy, hygienic, and professional at all times ; knows and respects Visual Merchandising guidelines

• Have a positive attitude, communicates with the team and the manager on a regular basis and has the sense of ethics and integrity

• Treat others with respect, acknowledges cultural differences, and is willing to learn from those differences

• Being service oriented, expressing genuine concernfor customer's needs

• Being an excellent listener and eager learner

• Flexible: adaptable to scheduling changes, new ideas and direction

• An enthusiastic team player

• Confident and professional, striving for excellence in all you do

• Ability to thrive in a team environment and work collaboratively

• Understanding of, and passion for client experience

• Excellent communication skills

• Foreign language skills are preferred but not required

• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives

• Curiosity and desire to learn and grow professionally within the world of CHANEL

• Articulate, knowledgeable and passionate about both cosmetics and fragrance

• Artistry skills and direct Brand experience preferred

• Passion for CHANEL Beauty products

• Ability to lift up to 5 lbs. and stand for extended periods of time

• Front of House:
  
  Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results

* Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate .

• The anticipated base range for this position is $25 through $30.90 hourly . Base hourl y is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund

• Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork , and  Membership)

• Generous paid time off policies to include vacation, holiday, sick and volunteer days

• 401K and other incentives

• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program

• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in :

• At CHANEL , we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all . We believe strongly that the diversity of our…