Onsite Account Manager

SGX, part of the Propelis Group, brings together more than 150 years of combined experience from SGS&Co and SGK, forming a powerhouse in packaging graphics, prepress, and print production. We offer a full suite of solutions, including artwork and file preparation, plate and cylinder production, and metal deco services, supported by advanced technology and a global footprint.

This is a temporary role focused on managing new and existing client projects efficiently and strategically. The incumbent will oversee day‑to‑day client relationships, program execution, internal and external communications, and overall project coordination, ensuring quality delivery on time and on budget. Experience in pre‑press, packaging, or a related industry is required.

• Promotion and development of strong, solid business relationships with clients.
• Focusing on customers’ business objectives and exceeding expectations.
• Ensuring a thorough understanding of estimating and billing procedures at SGS.
• Assisting in weekly invoicing and monthly financial summaries/forecasts with the Account Director.
• Continuously improving internal processes, communications, and cross‑department collaboration.
• Monitoring progress, pre‑empting problems, and recommending solutions.
• Identifying business growth opportunities through application of the marketing mix, retail techniques, and legalities.
• Managing day‑to‑day execution of client programs.
• Conducting research, surveys, data collection, and reporting to support clients.
• Providing business intelligence, trends, opportunities, competitive analysis, and ongoing metrics.
• Researching and proposing new development ideas, strategies, and processes for greater efficiency, including GPN.
• Preparing reports and QBRs for clients with the SAD and VP Sales, Retail Channel.
• Guiding and directing the internal team on client program requirements and processes.
• Completing other projects and tasks as assigned.

• A confident, ambitious, and persuasive manner.
• The ability to use own initiative.
• Innovative and creative qualities.
• Self‑motivation, passion, drive, and the ability to be a role model for others.
• Superior organizational skills.
• The ability to meet deadlines within budget.
• Great attention to detail.
• Excellent communication skills.

• Client – effectively and efficiently manage the assigned account.
• Creative Department, Planning, Digital and Experiential – maintain strong working relationships with named departments.
• Suppliers – maintain good relationships with third‑party suppliers.
• Finance – ensure all SGS financial processes and procedures are adhered to.

Opportunity to develop within the assigned account team and potentially across SGS by demonstrating strong account handling skills, continuous personal development, and a desire to advance your career.

• Bachelor’s degree in Business, Marketing, or a related field.
• 3+ years of experience in a sales‑based capacity.
• Experience in pre‑press, packaging, or a related industry required.

• Regularly required to sit; use hands to finger, handle, or feel and talk or hear.
• Frequently required to stand; walk and reach with hands and arms.
• Occasionally lift and/or move up to 25 pounds.
• Vision, color vision, and ability to adjust focus.

Weekly travel is required; international travel may occur occasionally.

This description is based on management’s assessment of the job’s requirements and functions as of the date it was prepared or revised. It is a general guideline for managers and colleagues and is not exhaustive. Management reserves the right to modify the description, on a temporary or indefinite basis, to meet changing business conditions.

Propelis is a portfolio of global marketing services and technology companies with a combined legacy of 150 + years, 2 000 + clients, 9 000 employees, and operations across 30 countries. Propelis provides the scale and support of a global organization while preserving the unique…