Customer Operations Lead — End-to-End Service Excellence
Job in
Brooklyn Park, Hennepin County, Minnesota, USA
Listed on 2026-08-08
Listing for:
Marmon Foodservice Technologies, Inc.
Full Time
position Listed on 2026-08-08
Job specializations:
-
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Marmon Food service Technologies, Inc. is seeking a Customer Operations Lead to own the end-to-end service experience for assigned customers. You will coordinate with Sales, Support, Training, Engineering, and Field teams to ensure disciplined execution and proactive service delivery.
The role emphasizes diagnostic excellence, escalation discipline, and data-driven insights to reduce downtime, improve first-time resolution, and strengthen long-term customer relationships.
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