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Sr Specialist Disputes & Fraud Claims

Job in Brooklyn Park, Hennepin County, Minnesota, USA
Listing for: Roundel
Full Time position
Listed on 2026-06-14
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Bilingual, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below
## Sr Specialist Disputes & Fraud Claims Apply locations:
7000 Target Pkwy N, Brooklyn Park,MN time type:
Full time posted on:
Posted Todayjob requisition :
R
** Apply today! Hourly rate is $18.00/hour. This role is a full-time onsite position at our Brooklyn Park, MN location.
***
* About us:

** Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

The
** Target Enterprise Services** (TES) organization is close to the action when it comes to communication—whether with guests or Target team members. From guest service professionals and product designers to vendor managers and financial and workforce management analysts, TES comprises several key and high-visibility areas that elevate and nurture Target’s distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support.

And we foster a culture of responsive, knowledgeable and committed service—from the inside out—through enterprise services our people can count on.

TES includes several contact centers focused on the quick and seamless resolution of a variety of issues. From Target Circle Card Guest Services to the Client Support Center (CSC), we pride ourselves on infusing every interaction with that signature Target service that guests and team members alike have come to expect. We directly support Target’s bottom line through building guest loyalty as the retailer of choice and taking care of our team members so that they can get back to the work they do best, from headquarters to stores to distribution centers.

As a
** Senior Specialist Disputes & Fraud Claims
** you will support the review, investigation, and resolution of fraud and dispute claims. This position is currently an off-phone role focused on case management, claim processing, and investigative research. While phone responsibilities are not required at this time, the role may evolve to include member/customer contact as business needs change.

The ideal candidate will possess strong investigative and problem-solving skills, sound decision-making abilities, and the confidence to work effectively in ambiguous situations where information may be incomplete or outcomes are not always clearly defined. This role requires a high level of attention to detail, critical thinking, and the ability to evaluate information, exercise judgment, and make timely, accurate decisions while balancing risk, compliance requirements, and the guest experience.

The successful candidate will thrive in a fast-paced environment, demonstrate adaptability, and maintain a commitment to quality, accuracy, and operational excellence.
*
* Start date:

** 07/20/2026    
** Training schedule:
** Monday - Friday from 8:00am - 4:30am (6 weeks)
* New hires will participate in a structured training program designed to provide the knowledge, tools, and resources necessary for success in the role.
* Attendance during training is required to ensure successful onboarding and skill development.
* The training schedule is temporary. Training follows a tiered approach during the first three months of employment, combining new hire onboarding and upskilling opportunities.
** Permanent schedule: 32
-40 hour flex (this means that your schedule can vary between the minimum of working 32 hours per week to the maximum of 40 hours per week. You will know your schedule up to 3 weeks in advance). When you work your Saturday and Sunday, you will be given variable days off to accommodate.
**** The hours in which your schedule may range is between:
Monday - Friday, 7:00am - 8:00pm and both Saturday and Sunday, 9:30am - 7:00pm.
*** Upon successful completion of training, employees will transition to their assigned work schedule based on business needs and operational requirements.
* Schedule options include both AM and PM shifts.
* Schedule assignments will be determined based on business needs and may be subject to change.
* Flexibility to work assigned hours within the department's operating schedule is required.
** Work Environment
*** In Office, primarily off-phone processing and case review responsibilities.
*…
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