Wealth Management Trust Specialist

## Wealth Management Trust Specialist Apply locations:
Remote, MN:
Remote, WI:
Remote, CO:
Remote, IL:
Remote, CAtime type:
Full time posted on:
Posted Yesterday time left to apply:
End Date:
July 14, 2026 (5 days left to apply) job requisition :
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.##
** Job Description
** The Trust Concierge Team provides high quality customer service by responding to telephone inquiries, requests, and problems for an affluent client base where the bank is acting as trustee, agent or custodian. Resolves problems and errors and processes routine customer service requests, ensuring compliance with legal requirements is being met and risk is being monitored within designated authority levels.

This position is generally the first point of contact for clients being serviced by an administrative team. This position also performs Medallion Signature Guarantee and wire callbacks to prevent fraud and assure wire accuracy.
*
* Basic Qualifications:

*** Associate's degree, or equivalent work experience
* Two to five years of experience in client/customer service, and fiduciary activities
** Preferred Skills/

Experience:

*** Thorough knowledge of, and experience in, personal trust administration, fiduciary regulations, and trust services
* Thorough knowledge of fiduciary services and compliance/regulatory reporting
* Thorough knowledge of systems and procedures, as well as operations areas and responsibilities
* Strong problem-solving and negotiation skills as well as the ability to handle basic to difficult customer calls
* Proven commitment to high quality customer service
* Strong time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service
* Excellent interpersonal, verbal and written communication skills

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
** Benefits:
** Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
* Healthcare (medical, dental, vision)
* Basic term and optional term life insurance
* Short-term and long-term disability
* Pregnancy disability and parental leave
* 401(k) and employer-funded retirement plan
* Paid vacation (from two to five weeks depending on salary grade and tenure)
* Up to 11 paid holiday opportunities
* Adoption assistance
* Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
** E-Verify
** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a…