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Client Success Associate: SaaS & Retention

Job in Brooklyn Park, Hennepin County, Minnesota, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Client Success Associate: SaaS Growth & Retention

Jobtailor in Minnesota seeks a Customer Success professional to own post-sale relationships for a portfolio of smaller accounts and drive product adoption. You will monitor health and usage, conduct regular check-ins, and collaborate with internal teams to support renewals.

The role requires 1–3 years in Customer Success or related SaaS roles, plus 1–3 years in Accounting or Public Accounting, with proficiency in CRM and CS platforms and a strong eagerness to learn and grow.

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Position Requirements
10+ Years work experience
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