Receptionist, Customer Service​/HelpDesk

Premier Disability Services, a division of Internet Brands, is seeking a qualified Receptionist to join our high‑volume call center team based in Minneapolis, MN.

Premier Disability Services LLC is looking for Receptionists to join our growing Minneapolis‑based team! This entry‑level role allows you to work in a business environment.

We provide high‑quality telephonic receptionist support to various departments, data entry and mailroom duties. You will follow an established process to answer phones, transfer calls to the appropriate departments, open and sort incoming mail, and enter data into client files on a regular basis.

Compensation: $16/hr with the opportunity to earn up to $500/month in performance‑based bonuses.

Work Location: Brooklyn Park, Minnesota (Onsite only).

Terms: Full‑Time, hourly, non‑exempt.

Hours of Operation: Monday–Friday, 9:30 AM – 6:00 PM CST.

• Open and sort inbound mail
• Process outbound mail
• Answer inbound client calls and transfer the calls to the appropriate department
• Enter data into client files

• Previous experience in a direct customer contact position is preferred
• Customer service orientation; energetic and outgoing personality
• Excellent written and verbal communication skills; ability to communicate professionally, effectively and with empathy in potentially difficult circumstances
• Multitasking skills and the detail‑oriented focus required for a fast‑paced environment
• Basic PC knowledge, working knowledge of Windows operating systems, Internet and mainstream web browsers
• Bilingual – English/Spanish a plus
• Can lift up to 40 lbs.

• Medical, Dental and Vision insurance
• PTO and paid holidays
• Cafeteria onsite and a subsidized lunch program
• Opportunities to grow within the company
• Health insurance options such as medical, dental, and vision coverage, flexible spending accounts, short‑term and long‑term disability insurance, life and AD&D insurance
• 401(k) retirement savings plan with company match, paid time off, paid holidays, commuter benefits, access to Employee Assistance Program, well‑being coaching services
• Voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services

In addition to our awesome culture, we offer a comprehensive benefits package designed to support your health and well‑being. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short‑term and long‑term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well‑being coaching services.

Employees can also take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services.