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Customer Retention Specialist: Build Loyal Relationships

Job in Brooklyn Park, Hennepin County, Minnesota, USA
Listing for: Packard Culligan Water
Full Time position
Listed on 2026-07-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 40000 - 65000 USD Yearly USD 40000.00 65000.00 YEAR
Job Description & How to Apply Below

Packard Culligan Water is launching a Customer Retention Specialist Pilot in St. Louis, MN. This internal posting seeks candidates who will help shape the initiative by strengthening relationships, reducing churn, and ensuring long‑term satisfaction through proactive service and support.

The role emphasizes identifying at‑risk accounts, implementing loyalty strategies, and acting as a customer advocate while balancing policies and service standards.

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