Factory Service Technician

Join our dynamic, global S&P 500 company and elevate your professional skills. As a Factory Service Technician, you'll play a crucial role in ensuring business continuity and customer satisfaction by minimizing downtime and boosting operational efficiency through expert technical support. You'll also lead continuous improvement initiatives and uphold high performance standards, significantly impacting our long-term success.

• Efficiently handle in-house troubleshooting, repair, and testing of customer instruments, while supporting colleagues with in-field issues.
• Provide technical assistance through phone, email, and other digital platforms, and report customer issues to leadership.
• Maintain accurate repair logs and issue Service Request Forms for necessary repairs.
• Stay updated on new techniques, work with other departments to support customers, and confirm scheduling for on-site services.

• High school diploma with an associate degree, technical certificate, or equivalent military/work experience.
• Minimum of two years of relevant work experience.
• Basic electronic knowledge and dexterity in handling tools and equipment.

AMETEK MOCON is global business headquartered in Brooklyn Park MN, with additional manufacturing facilities located Denmark, UK and Serbia and sales and service locations throughout Europe and Asia Pacific. MOCON’s instruments are recognized industry standards in gas permeation, package testing, specialty gas measurement providing the most accurate and repeatable results that global leading companies count on to protect and enhance their product quality and integrity.