International Banking Operations Associate – Document Exam

• Review and examine trade documents against letter of credit requirements and international trade standards
• Determine compliance with letter of credit terms and identify discrepancies requiring resolution
• Process trade finance transactions for payment, acceptance, and settlement
• Support a variety of Global Trade & Standby Services (GTSS) and Foreign Exchange (FX) products throughout the transaction lifecycle
• Facilitate communication among clients, business partners, and internal teams to ensure efficient transaction processing
• Review, execute, reconcile, and verify transactions and supporting documentation for accuracy and completeness
• Ensure adherence to service level expectations, operational procedures, regulatory requirements, and product terms and conditions
• Communicate professionally with customers regarding documentation requirements, discrepancies, and transaction status
• Ensure appropriate documentation, resources, and operational capacity are available to successfully complete transactions
• Assist in maintaining operational excellence while supporting a high-quality client experience

• High school diploma or equivalent
• Three or more years of relevant work experience
• Thorough knowledge of international banking products, payment services, foreign exchange, and general bank operating policies and procedures
• Experience with letters of credit, trade finance, trade documentation, or document examination
• Familiarity with UCP 600 and international trade finance standards preferred
• Understanding of documentary collections, standby letters of credit, and related trade products
• Strong problem-solving and client service skills
• Ability to identify, analyze, and resolve complex issues with minimal guidance
• Exceptional attention to detail and accuracy
• Strong analytical, organizational, and critical-thinking abilities
• Effective verbal and written communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong customer relationship and stakeholder management capabilities
• Sound judgment and decision-making skills when handling sensitive transactions
• Proficiency with Microsoft Office applications and other business systems

Demonstrates expertise in international banking products, trade finance, and compliance with letter of credit requirements. Proven ability to manage transactions efficiently while ensuring accuracy and adherence to regulatory standards.

• International Banking Products
• Trade Finance
• Letters Of Credit
• Document Examination
• Client Service Skills

• Trade Documentation
• Payment Services
• Foreign Exchange
• UCP 600
• Documentary Collections
• Operational Procedures
• Transaction Processing
• Regulatory Compliance
• Analytical Skills
• Attention To Detail

• Problem-Solving
• Organizational Skills
• Critical Thinking
• Communication Skills
• Stakeholder Management

• Global Trade & Standby Services
• Trade Finance Transactions
• Service Level Expectations
• Operational Excellence
• Client Experience

• Microsoft Office Applications
• Business Systems