Technical Trainer

## Technical Trainer Apply locations:
USA MN Brooklyn Park 8800 95th Ave Ntime type:
Full time posted on:
Posted Todayjob requisition :
JRMarmon Food service Technologies, Inc.

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

The Technical Trainer is responsible for the development of technical training programs for Marmon Link’s Support Contact Center, Marmon Food service Technologies’ (MFT) Authorized Service Agent (ASA) network, and other MFT and Marmon Link personnel. The Technical Trainer will design training materials to enhance the skill sets and competencies of individuals servicing Marmon Food service Technologies brands in the field utilizing a blended learning approach.

This position will work collaboratively with other functions to develop instructional materials, training manuals and on-the-job aids.

Job Description  

Essential Duties and Responsibilities
* Design and deliver training materials for technicians servicing MFT products, technical support representatives assisting customers and technicians, and customer technical experts
* Work with MFTA and Marmon Link leaders and subject matter experts (SME) to identify training needs.
* Collaborate with engineering teams to learn new products as they are being developed     Conduct regular learning needs assessments as part of the training team.
* Participate in content design, partner with vendors and/or facilitate programs where needed.
* Independently run training webinars and virtual Q&A
* Maintain records and communications of training conducted
* Coordinate and conduct in-person workshops for hands-on learning
* Collaborate with Peers and Subject Matter Experts (SME) across MFT, particularly within Marketing, Engineering, and Product Management.
* Other duties as assigned

Required Qualifications , Skills/Competencies
* 5+ years’ experience in training in a technical or mechanical industry
* Familiarity working with and developing professional content, such as e-learning, instructional videos, classroom training, SOP documentation, job aids facilitation guides, and training programs both online and in-person
* Ability to understand mechanical / technical concepts and terminology and teach forward in a simplified way
* Coordination and delivery of virtual training sessions
* Proficiency in presenting training content in a way that is visually appealing, organized, and easy to understand
* Use and management of third party / freelance developers of training materials
* Ability to present to different sized audiences in both live and virtual settings
* Ambition - and a willingness to learn rapidly
* Strong interpersonal, written, and public speaking skills
* Comfortable in ambiguous situations
* Travel Requirements: 25-50% for on-site events

Preferred Requirements:

• Prior experience working in manufacturing environment

Working Conditions:

Work is performed in a warehouse/office environment with at least 40 hours a week but may vary according to special projects, deadlines, or other concerns.  Training on safety and best practices will be provided.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with   disabilities to perform the essential functions.  Acknowledgement:
This job description describes the general nature and level of work performed by employee assigned to this position.  It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by management. All requirements are subject to change over time and to possible modifications to reasonably accommodate individuals with a disability.

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