Residential Director

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Regular Full-time Brooklyn Park, MN, US

3 days ago Requisition

Salary: $85,000.00 Annually

Must be comfortable working with Challenging Behaviors!

What is a Residential Director?

Residential Directors coordinate all service delivery. These functions include; coordinating with the Interdisciplinary Team, licensing, conducting internal audits, assuring service satisfaction, managing the organization's procedures for vulnerability and mandated reporting; and managing current and past individual records. Additionally responsible for overall program services, including: leadership, staff training & development, and maintaining compliance records. This position provides strategic direction to the programs and supervises the assigned Service Managers.

Who makes a great Residential Director?

An individual who:

• Has a passion for helping others.
• Has at least 4 years of experience in a senior management position.
• Is comfortable with independent decision making and problem solving.
• Displays the qualities of the company’s core values including service excellence , you centered care, nurturing relationships, ownership, value in every voice, and authenticity.

Why is being a Residential Director so rewarding?

Residential Directors get the opportunity to teach Service Managers, House Supervisors and Direct Support Professionals about how to be successful in this field ! In this position, employees enjoy a variety of work including management, care and supervision for individuals in our homes, training, as well as administrative work . Residential Directors go home every single day knowing not only that they make a difference in individuals' lives, but employee s lives as well!

What are the responsibilities of a Residential Director?

• Oversees the daily workflow of the service delivery department.
• Responsible for overall programming including leadership, staff training & development, finances & maintaining compliance records.
• Visits each site at least once per month to stay informed of operations and provide support and guidance.
• Audits timecards and schedules and ensures EVV is adhered to.
• Implements internal auditing and reporting system .
• Ensures overall service satisfaction, including investigating satisfaction problems and recommending solutions.
• Coordinates internal investigations of reported incidents, files paperwork, reports conclusions and makes recommendations.
• Manages individual records and assures the security and privacy of the records.
• Ensures licensing requirements are adhered to.
• Participates in group and team meetings, including Leadership Team meetings, as necessary.

Who are we looking for?

Applicants must:

• Have three to five years of experience in a program that provides direct care or education to vulnerable adults or children.
• Must have a valid driver's license, a clean driving record, access to an reliable insured vehicle, and the ability to safely transport vulnerable individuals.
• Be able to pass a DHS background study.
• Have a proven history of developing staff and managers.
• Working knowledge of 245D requirements and standards.
• Exhibit proficiency in all Microsoft office applications to be successful in this position. Therap experience a plus .

Degree and Experience Requirements:

• (1) A baccalaureate degree in a field related to human services, education, or health and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children; OR
• (2) An associate degree in a field related to human services, education, or health and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children; OR
• (3) A diploma in a field related to human services, education, or health from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older or equivalent work experience providing care or education to vulnerable adults or children; OR
• (4) A minimum of 50 hours of education and training related to human services and disabilities; AND
• Four years of full-time work experience…