Program Management Leader-NPI

Overview
About Cretex Medical

Cretex Medical is a leading contract manufacturer of precision components and assemblies for the medical device industry. Our customers view us as a trusted partner in the areas of injection molding, laser processing, metal stamping and device assembly. Learn more at

The NPI Program Management Leader will spearhead our NPI Program Management team (and oversee a dynamic team dedicated to delivering exceptional project management services. This role is pivotal in driving high-quality process development projects, ensuring they are completed on time, within budget, and to specification. The NPI Program Management Leader will empower Program Managers to champion customer needs and play a crucial role in project prioritization, proposal development, standards of project management execution, and quoting processes.

• Manage and mentor the Program Management team to effectively oversee customer and manufacturing programs through our project management system.
• Cultivate strong, collaborative partnerships with both internal teams and external customers to meet and exceed program objectives.
• Oversee customer project portfolio to ensure all requirements, scope, schedule, budget, and quality expectations are met.
• Promote teamwork across departments to drive seamless project execution.
• Champion customer needs throughout the organization, ensuring timely progress on programs.
• Maintain a deep understanding of our manufacturing capabilities and processes relevant to the medical device industry.
• Provide strategic input to support functions (e.g., Engineering, Quality, Customer Service, Planning) on quotes, contract reviews, and system enhancements.
• Collaborate with engineering, quality, and operations teams to uphold gross margin targets and deliver cost-effective solutions.
• Oversee the successful transition of projects into production.
• Lead communication efforts and updates on project portfolio status to the greater organization
• Drive and lead systems improvements for the PMO
• Create and Report out on PMO team metrics/KPIs
• Accurately assess customer needs and the core markets we serve.
• Ensure business systems are effectively implemented, maintained, and operational.
• Define goals and performance expectations aligned with Cretex company objectives, and manage personnel in accordance with corporate policies.
• Maintain professional, timely communication with all departments and customers.
• Support adherence to the company’s Quality System, ISO standards, and medical device regulations.
• Participate in our Operational Excellence Program and promote continuous improvement initiatives.

• Associate degree or commensurate experience in a related field.
• 8 years of experience in Program/Project Management.
• 7 years in a contract manufacturing or engineering role.
• Extensive experience in medical device contract manufacturing.
• Proficiency with project management software (e.g., Excel, Microsoft Project) for managing multiple projects simultaneously and effectively communicating status.
• Knowledge of ISO 13485 and FDA regulations.
• Strong understanding of MRP and DFM principles.
• Experience with CAPA systems and Lean Manufacturing.
• Exceptional verbal and written communication abilities.
• Strong attention to detail with excellent organizational capabilities.
• Ability to thrive in a fast-paced, team-oriented manufacturing environment.

• Bachelor’s degree in engineering or a related technical field.
• PMP Certification.
• Engagement in continuing education, including participation in industry associations and…