Operations Manager

Accountabilities & Responsibilities Be a Strategic Leader

• Assume responsibility for all production activities associated with a defined product line(s) at one of our manufacturing sites and accept accountability for delivering the Key Performance Goals/Targets established for that product line(s).
• Serve as a key leader and representative of the Operations’ Team and contribute to the development of the annual goals and objectives for Operations from which your Key Performance Goals/Targets are derived; represent the Operations’ Team to the Site Leadership Team as needed.
• Lead your direct reports which include any combination of Production Supervisors and individual performers within the Operation’s Team.
• Understand and adhere to Integer’s Values and all company policies, procedures, and work instructions defined in your training plan.
• Ensure compliance to the established Quality Management System and all Environmental, Health, Safety, and Security protocols.
• Provide inputs to and lead the execution of the manufacturing-related imperatives reflected in the site Hoshin Plan.
• Develop and execute sustained Continuous Improvement processes.
• Define the goals and objectives for your direct reports with supporting Key Performance Indicators (metrics in Safety, Quality, Delivery, Inventory, and Productivity).
• Promote talent by developing individual growth and development plans and organizational succession plans.
• Manage by walking around – go to the Gemba to observe, ask questions, and listen actively.
• Model an open and inclusive communication style at the daily production boards, weekly project update meetings, monthly KPI Board reviews, and Town Hall meetings.
• Engage with Associates at all levels and across all functions, finding time every week to connect (e.g., lunch, breaks) and invite them to your diagonal slice meetings.
• Ensure one‑on‑one time with your direct reports regularly to monitor performance and check in on progress of Individual Development Plans.
• Interact, as appropriate, directly with customers, internal and external; support the preparations of customer business reviews and participate in site visits and audits by customers or other parties as needed.
• Partner with peers on the Operations’ Team, aligning on strategies, tactics, and actions needed to achieve Operations’ objectives.
• Collaborate with R&D and Product Development teams to prioritize Operations’ resources and support for new product launches.
• Embed Quality within the Operations team – “I own Quality”; be a standard bearer for Quality in everything we do at Integer, ensuring adherence to our QMS, facilitating corrective and preventive actions, and contributing to the successful attainment of our quality KPIs and journey to 5 Sigma.
• Perform other duties as needed and as directed.

• Be a site champion for deployment of the systems and tools to optimize all production activities across the site.
• Embrace the Manufacturing Excellence culture based on the Integer Production System and its five focus areas:
  • Strategy Alignment through Site Hoshin Plans, the regular cadence of Sales, Inventory, and Operations’ Planning (SiOP) meetings, and regular updates to the value stream maps.
  • Leadership of Sustained Change by ensuring production monitoring & improvement activities and deployment of Leader Standard Work.
  • Standardization through workplace organization & visual controls (5S), Manufacturing Standard Work, and robust training & certification programs.
  • Associate Engagement promoted through the adoption of standardized problem solving methodologies, behavior‑based safety programs, and improvement idea and suggestion systems.
  • Systems & Process Optimization through adoption of principles of built‑in quality, optimized scheduling & material system designs, work cell design, and total productive maintenance.
• Participate in the development and vetting of production plans with representatives from other departments, such as Production, Planning, Continuous Improvement, Customer Service, Quality, and Materials to ensure that production performance standards meet customer requirements.
• Monitor the status of actual daily and…