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QA Specialist — ACA​/Medicare Compliance & Coaching

Job in Brooklyn Park, Hennepin County, Minnesota, USA
Listing for: Keystone Advisors
Full Time position
Listed on 2026-06-19
Job specializations:
  • Quality Assurance - QA/QC
  • Healthcare
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Keystone Advisors is looking for a detail-oriented QA Specialist to support our ACA and Medicare call center operations. This position focuses on evaluating agent interactions to ensure compliance and improve customer experience. You will conduct quality assurance reviews, monitor adherence to regulations, and provide actionable feedback.

Ideal candidates have experience in QA or call monitoring, a strong understanding of CMS guidelines, and excellent communication skills. The company offers a comprehensive benefits package including medical insurance and professional development opportunities.

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