Golf Shop Attendant - Brookland Golf Park

Brookland Golf Park is seeking a Shop Attendant to operate the Golf Shops in a positive manner while ensuring guests and members alike are given prompt, courteous service at the sales counter, over the phone, and on the sales floor.

NOTE: This job posting will be open until all positions are filled. If you have interest in these positions, it is highly recommended that you apply as soon as possible upon seeing the announcement as the vacancy may close without notice.

• Meet and greet customers and members in a positive and courteous manner
• Provide excellent service while processing fees, selling merchandise, while on the phone, or when making reservations for tee times
• Learn and use names of members and frequent golfing non-members
• Learn about the inventory in the shop and be able to present it to customers
• Clean and vacuum the golf shop in order to present the shop in a clean and professional manner
• Refold clothing and straighten merchandise on a continual basis
• Other duties as assigned

No education requirement

Age 16 or older

• Ability to provide a level of customer service that meets or exceeds customer and employer expectations
• Ability to communicate effectively in a courteous and professional manner
• Ability to follow written and verbal instructions
• Ability to work independently with minimal supervision
• Proven ability and demonstrated commitment to an inclusive workplace related to racial equity, diversity and inclusion
• Ability to provide a level of customer service that meets/exceeds customer expectations
• Embrace and engage in cultural shift toward Continuous Improvement

• Previous experience with touch screen point of sales systems
• Previous retail sales experience
• Previous experience working in golf course operations
  
  Possess CPR, First Aid, or AED certifications
• Age 18 or older for alcohol sale at Brookland Golf
• Previous experience working with people from various cultural, socioeconomic, racial and ethnic backgrounds
• Fluency in Spanish, Hmong, Russian, Somali, Lao or Vietnamese language(s)

• Positions are part-time casual, non-benefited positions that will work on average 0-29.99 hours a week with morning and evening hours available seven days per week
• Location and Work Shift – Brookland Golf Park, 8232 Regent Avenue North, Brooklyn Park – Work shifts are from 7:00 a.m. to 2:00 p.m. and from 2:00 p.m. to 8:00 p.m.
• Ability to meet physical demands of the job, including but not limited to prolonged periods of standing, walking, sitting, bending, stooping, kneeling, squatting
• Retail environment; exposure to computer screens; working closely with others, frequent interruptions
• Ability to handle or navigate difficult or emotionally charged interactions with individuals or groups
• Ability to lift up to 25 lbs

Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

We welcome applications from all individuals, including (but not limited to): people of all abilities, persons of color, Veterans, LGBTQ+ and women. If you need these materials in an alternate format or if you have a disability-related need and need assistance with the application process, please contact Human Resources at either  or via e-mail at Human Resources.