Parts Counterperson

Provide customers (both internal and external) requested parts and accessories in a timely manner. In addition to specifying the correctly needed items, the Parts Counterperson is responsible to solicit additional sales; charges out merchandise using the Dealer Management System, follow-up on special orders, tag, store and process warranty parts, assist in conducting inventory cycle counts and keep inventory area, parts counter and retail area/displays clean and orderly.

High School

Less than 1 year

$20-23/hour depending on experience

• Check in orders, pull orders, and put stock orders away
• Look up parts in catalog, create quotes or invoices as needed
• Create special order requests for parts not in stock and/or acquire in town if possible
• Monitor special orders, upgrade parts if backorder
• Keep good communication with customers, both internal and external
• Actively do cycle counts on the inventory
• Assist the manager with damage/shortage claims with the manufacturer
• Deliver parts to the Technicians
• Set up parts deliveries for wholesale customers
• Assist all customers in a friendly, professional, and efficient manner
• Scrap warranty and/or obsolete parts
• All other duties, tasks and/or projects as assigned
• Uphold Walser’s Core Values:
  Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

• Prior automotive retail/wholesale parts and/or Tekion experience is helpful
• Ability to sit, bend, stoop, kneel, crouch, reach, and work on your feet for extended periods of time
• Ability to lift, lower, push, leverage, carry, and manipulate packages occasionally weighing up to 50 lbs.
• Excellent customer service; organizational and communication skills
• Must be able to work well as a member of a team and alone
• Strong attention to detail
• Must have a valid driver’s license and acceptable driving record

• Paid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away
• Career Growth & Opportunity for Advancement We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career.
• Fertility & Adoption Assistance:
  Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses.
• Comprehensive
  
  Health Benefits:
  
  Enjoy medical, dental, and vision coverage, plus access to FSA plans to help manage healthcare costs.
• Life Insurance & 401(k):
  Plan for your future with company-paid life insurance and a 401(k) program.
• Paid Clothing Program:
  Twice a year, choose from a hand-curated collection of branded Walser apparel—on us.
• Employee Discounts:
  Enjoy exclusive employee discounts across products and services.
• Employee Resource Groups:
  Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.
• Community Involvement Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve.
• Employee Assistance Program (EAP) – Support for personal and professional challenges
• Referral Program – Earn referral bonuses for referring talented candidates

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.