Operations Specialist

Operations Specialist Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position details

Position title

Operations Specialist Reports to Assistant Store Leader Classification Full -Time / Non-Exempt / Hourly Position overview

The Store Operations Specialist plays a critical role in supporting store performance through execution of inventory management, compliance, and operational processes. This role ensures product availability, pricing accuracy, and adherence to all federal, state, and local firearm regulations, while maintaining organized and efficient backroom and administrative operations. Working closely with store leadership, this position drives operational excellence across receiving, inventory control, compliance tracking, and customer order fulfillment.

Core values alignment:

Curious — ask questions, find and solve problems

Passionate — care deeply about the brand, team, and customers

Do it Right — take pride in accuracy and credibility

Service — put others above ourselves

Key responsibilities

Inventory & Merchandising Execution:

Support store sales by maintaining visual standards in the store, to include merchandise presentation, pricing, promotions, and signage.

Maintain visual and merchandising standards across the sales floor

Conduct inventory counts, cycle counts, and audits to ensure accuracy

Monitor and resolve out-of-stock conditions and inventory discrepancies

Receiving & Inventory Control:

Receive and process all incoming inventory, including firearms, transfers, and e-commerce orders, in a timely and accurate manner

Maintain a clean, organized, and audit-ready receiving area Process inventory adjustments and goods issues to ensure proper system accuracy

Execute weekly and monthly reporting, including negative inventory and margin reports

Compliance & Regulatory Support:

Support compliance with all ATF, OSHA, and internal safety policies and procedures

Perform compliance checks including 4473 form reviews, bound book management, for documentation accuracy and compliance tracker

Assist with audits, corrections, and required customer follow-up Customer Order & Service Support:

Manage e-commerce orders and layaways, ensuring timely processing and customer communication

Support firearm service and repair programs, including tracking, parts coordination, and follow-up Ensure all customer transactions related to layaway and ecommerce are completed timely

Operational Support:

Partner with leadership to maintain appropriate supply levels (targets, PPE, office supplies, ATF forms)
Conduct case audits to ensure proper representation of in-stock firearms

Support overall store operations to ensure a safe, compliant, and high-performing environment

Desired skills & experience

High School Diploma or equivalent required2+ years of retail, inventory, or operations experience (specialty retail preferred)
Working knowledge of inventory systems and POS platforms

Proficiency in Microsoft Office (Word, Excel, Outlook)
Strong attention to detail with a focus on accuracy and compliance

Effective communication and organizational skills

Ability to work a flexible schedule, including nights, weekends, and holidays

Employee benefits

Medical, Dental, and Vision health insurance

Unlimited Shooting – Free Classes Industry-leading online and in-store discounts

Manufacturer rewards and points program

No firearm experience needed — we offer paid training
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