Inside Sales Representative

To better serve our external customer base, Nilfisk is seeking an Inside Sales Representative that will provide phone-based support to assist and drive growth in our dealer and consumer accounts.

The Inside Sales Representative's primary goal is to support sales development and improve the customer experience by creating more efficient workflows from new customer acquisition to post‑sale support.

Primary responsibilities include but are not limited to:

• Act as primary point of contact for assigned accounts
• Determine and execute a regular call cadence with accounts and end users
• Conduct virtual product meetings and strategic business reviews with customers to explore additional revenue opportunities
• Collaborate with field sellers (RMs) as necessary to support site visits, demos, training, etc.
• Record all notes and next steps in Salesforce (SFDC)
• Provide pricing support on opportunities
• Check inventory status for open opportunities and expected purchase orders
• Provide order tracking to customers
• Provide marketing material support as requested by dealer partners
• Develop and execute inside sales campaigns
• Manage lead qualification for all inbound leads as prescribed by sales leadership
• Follow up on all marketing‑generated leads
• Call and secure new prospect accounts as necessary
• Generate all customer quotes and enter opportunities into Salesforce
• Facilitate and execute the new account set‑up process for all new dealers and end users
• Hand off overflow of administrative items to team members as needed

Expected annual travel 5%.

Education: Bachelor’s or Associate’s degree preferred.

Experience: 5+ years of proven inside sales experience for B2B and/or B2C.

• Excellent oral and written communication skills
• Excellent organizational skills
• Strong strategic planning skills
• Team player, able to interact with all functional areas and all organizational levels
• Self‑starter, highly motivated
• Open to feedback and coaching
• Must exemplify Nilfisk behaviors:
  Act as One Team with One Agenda, Understand our customers’ business, Act and expect forgiveness—don’t wait for permission, Try, Learn & Disrupt—no perfect plan, Deliver on your promise

• Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel)
• Proficient in Salesforce (SFDC), Concur, and able to run and evaluate iCube reports (or similar)
• Capability to learn new software and systems quickly

Benefits include Health, Dental, Vision, Basic and Supplemental Life, Critical Illness and Accident Insurance, Flexible Spending Accounts, Health Savings Account with Company Contribution, 401(k) with Company Match, Long and Short Term Disability, Employee Assistance Program, Legal Plan, Parental Leave, Paid Vacation and Sick Time, Paid Volunteer Days, Tuition Reimbursement, Wellness Reimbursement, Scholarship opportunities, and others.

Annual base salary $55,200.00 – $69,000.00. Potential bonus incentives and sales-related incentives may also apply.

Nilfisk is an Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors.