Field Service Technician

Insight Global is seeking a Field Service Technician (CNC) for a leading machine tool distribution and service provider. This candidate will play a critical role in supporting manufacturing clients by installing, maintaining, and repairing advanced CNC equipment across a multi-state territory. This is a highly hands‑on, field‑based position that combines technical expertise with customer interaction. Technicians will work on a wide range of mechanical and electrical systems, ensuring minimal downtime for customers while delivering high-quality service.

The role offers strong autonomy, extensive training (including potential international exposure), and a clear career path for growth. Ideal candidates are self‑motivated problem solvers with a passion for hands‑on work and the flexibility to travel regionally

• 5+ years of hands‑on technical repair experience (CNC, mechanical, electrical, or similar field) OR strong equivalent field experience
• Background in troubleshooting/repair (diesel tech, HVAC, industrial maintenance, appliance repair, etc.)
• Ability to read and interpret schematics, drawings, and technical manuals
• Strong electrical and mechanical aptitude (safety‑critical)
• Excellent communication skills (must be able to clearly communicate with customers and team)
• Comfortable with 50–75% regional travel (driving required; some flights for training)
• Valid driver’s license and ability to work in field‑based environments
• High school diploma or GED

• Direct CNC machine repair experience
• Technical schooling (Mechatronics, Machine Tool Technology, Engineering programs, etc.)
• Experience with preventative maintenance programs
• Experience working in manufacturing or machine tool environments
• Microsoft Office proficiency for documentation/reporting
• Willingness/ability to travel internationally for factory training (Spain, Italy, Japan)
• Prior field service technician experience

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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