Collections Specialist Brooklyn, NY

Collections Specialist

We are looking for a Collections Specialist to support a nonprofit-affiliated property management organization in Brooklyn, New York. This Contract position is ideal for someone who can manage commercial receivables with accuracy, maintain organized records, and communicate effectively with tenants and internal stakeholders. The role calls for strong follow-through, sound judgment, and the ability to keep accounts current through timely outreach and careful reconciliation.

Responsibilities:

• Monitor commercial accounts to identify overdue balances and take prompt action to secure payment.
• Communicate with tenants and other stakeholders by phone, email, and written correspondence to resolve outstanding receivables professionally.
• Review account activity in detail, reconcile discrepancies, and ensure payment records are accurate and up to date.
• Maintain thorough documentation of collection efforts, payment arrangements, disputes, and account status changes.
• Partner with property management, finance, and related teams to address billing questions and support timely resolution of account issues.
• Use Yardi and other internal systems to track receivables, update account information, and produce relevant aging or status reports.
• Escalate delinquent accounts as needed while following organizational policies and established collection procedures.