Front Desk & Office Manager

Front Desk & Office Manager

Location: Brooklyn, NY
Position Type: Part-Time
Schedule: Flexible
Salary: Based on Experience

We are seeking a reliable, personable, and highly organized Front Desk & Office Manager to serve as the welcoming face of a wellness clinic in Brooklyn, NY. This role is ideal for someone who enjoys working with people, takes pride in creating a warm and calming client experience, and is comfortable discussing services and packages in a professional, non-pushy manner.

This is an in-office, part-time position with consistent weekly hours and room for growth for the right candidate. The Front Desk & Office Manager plays a key role in supporting daily clinic operations while ensuring every client interaction is positive, respectful, and well-organized.

Client Experience & Front Desk Operations

• Greet clients warmly and create a positive, professional first impression
• Manage front desk operations, including scheduling appointments and coordinating client flow
• Maintain a calm, welcoming, and organized reception area

Communication & Scheduling

• Answer phone calls, text messages, and emails promptly and professionally
• Schedule, confirm, and manage client appointments
• Communicate clearly with clients regarding visit details and next steps

Services & Package Support

• Guide clients through available services and explain packages clearly and confidently
• Assist with converting consultations into paid service packages without cold calling or pressure
• Answer client questions regarding pricing and offerings in a professional manner

Office Management & Administrative Support

• Coordinate day-to-day office needs to support smooth clinic operations
• Handle basic administrative tasks, documentation, and recordkeeping
• Support clinic staff as needed to ensure efficient daily workflow

• Friendly, confident, and professional demeanor
• Strong interpersonal and communication skills
• Organized, responsible, and detail-oriented
• Comfortable discussing pricing and services with clients
• Sales experience is a plus, but not required
• Prior experience in front desk, office management, or customer service preferred
• Reliable, punctual, and able to work independently

• Part-time hours with a consistent weekly schedule
• Flexible scheduling (specific hours to be discussed)

• Calm, respectful, and supportive work environment
• Meaningful, client-facing role with personal interaction
• Opportunity to grow with a wellness-focused business
• Ideal for someone seeking stable, part-time work with responsibility and impact