Staffing Coordinator Bilingual Spanish Speaking

Overview

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.

We’re seeking a Staffing Coordinator who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in the New York communities. We are hiring an On-Site Bilingual Spanish Staffing Coordinator. We offer weekly pay between $23.00-$25.00 an hour. Office hours Monday - Friday 8:30am-5:00pm. The office address is: 148 39th St.

Brooklyn (Industry City), NY 11232.

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off and holidays
• Employee assistance programs and wellness initiatives
• Flexible options to support a balanced life

What You ll Do:

• Scheduling & Assignments: Coordinate and assign Home Health Aides (HHAs) and Personal Care Aides (PCAs) to patient cases.
• Data Management: Document all notes and updates in HHA Exchange, verify staff attendance, and maintain accurate schedules.
• Supervision & Support: Provide supervision and direction to HHA/PCA personnel, complete administrative supervision, and document relevant information.
• Payroll & Administration: Accurately submit timesheets in HHA Exchange for payroll processing and assist in scheduling in-service training for HHAs/PCAs.
• Customer Service: Conduct daily calls to patients, ensuring excellent customer service and timely reporting of incidents to supervisors.
• Other Duties: Perform additional tasks as needed to support the team and organization.

What You ll Bring:

• Excellent organizational skills: ability to multitask and manage multiple responsibilities.
• Strong problem-solving skills.
• Excellent verbal communication skills, primarily on the telephone.
• Mature demeanor needed for directing others on cases.
• Proficient with Microsoft Office Suite, especially Excel.
• Familiarity with HHA Exchange software, strong time management, ability to prioritize multiple tasks, and maintain professionalism under pressure

• High school diploma or GED.
• Minimum two (2) years of previous experience.
• Preferred:
  At least 1 year of experience as a home care coordinator and bilingual Spanish skills.
• Previous experience with working with the elderly and/or disabled or must display a compassionate attitude for that constituent.

• Ability to communicate effectively and clearly with others to exchange information.

• Regular travel on a daily or weekly basis required, even in inclement weather

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

The Staffing Coordinator is responsible to staff home care cases timely, thoroughly, and with great consideration to schedule the appropriate caregiver to the client. Time is of the essence to ensure positive outcomes, and the Staffing Coordinator will experience episodes of stressful activity during growth modes and when caregivers cancel previously scheduled shifts. Duties include a significant amount of telephone communication with caregivers and clients, creating and modifying electronic schedules, and ensuring that caregivers submit the proper documentation of the services that have been provided.

Customer service is a top priority.