Operations & Communications Coordinator

Operations & Communications Coordinator

Location: Brooklyn, NY
Position Type: Full-Time
Schedule: Monday through Friday, Standard Business Hours
Salary: Based on Experience

A leading community-focused matchmaking organization is seeking a capable, organized, and thoughtful Operations & Communications Coordinator to join its core team.
This role is central to the smooth day-to-day functioning of the organization and combines communication, administration, coordination, and internal support. The ideal candidate is dependable, discreet, and highly organized, with strong interpersonal skills and a genuine interest in meaningful community-based work.

This position offers the opportunity to play a behind-the-scenes but highly impactful role, supporting leadership initiatives and ensuring that operations, communication, and scheduling run efficiently and professionally.

The Operations & Communications Coordinator will manage key internal systems and communication channels while supporting leadership and ongoing projects. This role requires excellent judgment, attention to detail, and the ability to handle sensitive information with discretion. You will work closely with leadership to keep operations organized, calendars aligned, and initiatives moving forward.

Communications Management

• Manage day-to-day internal and external communications in a clear, professional, and timely manner
• Draft, organize, and send correspondence as needed
• Serve as a point of contact for inquiries and follow-ups, ensuring respectful and thoughtful communication

Database & Administrative Operations

• Maintain and oversee databases, records, and administrative systems
• Ensure data accuracy, organization, and confidentiality
• Support reporting, documentation, and information tracking as needed

Scheduling & Coordination

• Coordinate calendars, appointments, and scheduling for leadership and organizational activities
• Assist with planning and organizing meetings, events, and community initiatives
• Ensure logistics, timelines, and follow-ups are handled smoothly

Project & Leadership Support

• Support internal projects and special initiatives led by leadership
• Assist with planning, tracking, and execution of ongoing programs
• Provide general operational support to ensure organizational efficiency

• Excellent written and verbal communication skills
• Strong computer proficiency and comfort with databases, email, calendars, and office systems
• Highly organized with strong attention to detail
• Discreet, dependable, and trustworthy, with the ability to handle sensitive information
• Self-motivated and able to work independently while supporting a team
• Brooklyn-based and available for a near full-time, in-office role

• Meaningful work supporting a mission-driven, community-centered organization
• Stable, full-time position with responsibility and purpose
• Opportunity to work closely with leadership and contribute to impactful initiatives
• Supportive, values-driven work environment