Gift Processor & Alumni Records Coordinator

Gifts Processing and Alumni Records Coordinator

Reporting To:
Director of Advancement Services

Status:
Full-Time, Exempt

Range: $67,500 - $70,000

Founded in 1901, Brooklyn Law School is a distinguished, independent law school located in Downtown Brooklyn, New York. The Law School is searching for a Gifts Processing and Alumni Records Coordinator to be part of the Advancement Services team at a pivotal moment in the institution's history. As the Law School approaches its 125th Anniversary and prepares to launch its first comprehensive campaign, this role will be instrumental in supporting core advancement operations.

The Gifts Processing and Alumni Records Coordinator supports fundraising, donor stewardship, and alumni engagement by ensuring timely and accurate gift processing and alumni data management using the Law School's Salesforce-based CRM system. The ideal candidate will bring strong critical thinking skills, exceptional attention to detail, and a commitment to working collaboratively in a fast-paced, evolving environment. We're looking for a candidate with a strong sense of the Brooklyn Hustle that typifies the Law School —someone who is resourceful, proactive, adaptable, and willing to roll up their sleeves to solve problems, support colleagues, and get the job done.

• Gift Processing & Reconciliation
• Process and accurately record all charitable gifts to Brooklyn Law School in Salesforce (NPSP), including outright gifts, pledges, recurring gifts, matching gifts, stock and other non-cash gifts, and planned giving commitments, in accordance with established policies and procedures.
• Review gift documentation to ensure that all gifts are properly documented, coded, and recorded in a timely manner.
• Generate and issue timely and accurate tax acknowledgment letters and IRS-compliant receipts, as appropriate.
• Generate and issue appropriate thank you correspondence for donations made through Donor Advised Funds (DAF's) and other charitable giving vehicles that do not require a tax acknowledgement.
• Exercise critical thinking and independent judgment when resolving data inconsistencies, donor inquiries, or discrepancies between gift documentation and CRM records.
• Work closely with Advancement and Finance colleagues to reconcile gift transactions, resolve discrepancies, and ensure accurate and complete gift records.
• Support gift entry imports and batch uploads using Salesforce data tools or third-party import apps

• Alumni Records & Data
• Maintain accurate and current alumni, donor, and constituent records in Salesforce, incorporating updates received through the Advancement Services inbox, staff notifications, constituent communications, event participation, and other sources.
• Review and resolve data inconsistencies and discrepancies between constituent information, gift documentation, and CRM records.
• Maintain accurate biographical, contact, employment, education, relationship, and other constituent information in accordance with established data standards.
• Promote and maintain data quality by identifying opportunities for data cleanup, maintaining data integrity, and participating in ongoing data quality and enrichment projects.
• Develop and maintain internal documentation related to gift entry protocols, acknowledgment workflows, data entry standards, and other Advancement Services procedures within Salesforce.

• Reporting & Advancement Support
• Create and run basic Salesforce reports to support Advancement staff, including reports on recent gifts, donor history, alumni records, acknowledgments, and other routine operational needs.
• Assist the prospect research function with data gathering, record preparation, and other pipeline-support activities as directed by the Director of Advancement Services.
• Support data preparation and other Advancement Services activities related to fundraising and alumni engagement initiatives.

• Events & Departmental Support
• Provide occasional on-site support for Advancement and alumni engagement events, including assisting with donation collection, payment or fee processing, and accurate capture of constituent and gift information.
• Provide occasional evening or weekend support for Advancement events and activities.
• Provide coverage during institutional breaks, including winter break, as needed to ensure continuity of gift processing, acknowledgments, and maintenance of alumni and donor records.

• Compliance, Confidentiality & Customer Service
• Maintain the confidentiality and security of donor, alumni, financial, and other sensitive information and adhere to all applicable institutional policies and ethical standards.
• Provide responsive, professional, and service-oriented support to colleagues and constituents regarding gift processing and alumni and donor records.
• Collaborate effectively with colleagues across Advancement, Finance, and other departments to ensure accurate, timely, and consistent advancement operations.
• Perform other duties as assigned in support of the Advancement Services…