Food & Beverage Manager - Cecconi's Dumbo

Overview

The Role… At Soho House, a Food & Beverage Manager is responsible for managing service, quality control and ensuring a consistent F&B experience under the direction of the General Manager. The F&B Manager owns daily, weekly and monthly delivery on special projects and ensures an optimal member, guest and staff experience. As a Food and Beverage Manager, you will develop as a leader in the hospitality industry through leadership, P&L review, forecasting, interviewing/hiring in specific areas of the business, inventory, purchasing, vendor relationships and ensuring the business is optimized to its highest standards.

A successful Food and Beverage Manager will maximize sales and revenue through building relationships with customers, understanding their needs and implementing opportunities that drive efficiency and effective processes. The F&B Manager is largely responsible for service standards, elevating the member/guest experience, hiring, training and oversight of F&B staff scheduling.

• Influential leader who proactively manages operations in conjunction with the General Manager to ensure service, staffing and member/guest experience are above par and profit meets targeted budgets
• Passionate about guest service and articulate in communicating with and interacting with members, guests and staff to preserve excellent levels of internal and external customer service
• Partner with internal and external stakeholders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements
• Proactive in identifying customers’ needs and responsive in developing action plans that enhance experience and mitigate risk
• Engage with HR guidelines and support recruitment efforts to attract, retain and train new hires to be high performers with high potential
• Establish targets, KPI’s, schedules, policies and procedures
• Drive transparency and open channels of communication that foster team awareness, ownership and accountability with emphasis on motivation and teamwork
• Comply with allergy procedures and maintain a clean, sanitary, healthy and safe work environment for staff, members and guests, and safety regulations
• Responsible for weekly/daily recaps covering service standards, allergy procedures, staffing, sales, profit and proactive solutions to mitigate future risk

• Minimum of 5+ years’ experience in a similar capacity
• Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments
• POS (or alternative), Open Table, Opera or other hospitality-driven technologies experience
• Passionate and influential leader who communicates cross-functionally and leads a team to drive efficient and effective best practices through service
• Passionate about food and beverage trends, best practices and local health & safety compliance regulations
• Ability to manage personnel and meet/exceed financial targets
• Guest-oriented and service-minded, as well as flexible and proactive

• Must be able to seize, grasp, turn and hold objects with hands
• Must be able to perform periodical fast-paced movements to move across the property
• Must be able to move, pull, push, carry or lift at least 30 pounds
• Must be able to kneel, bend, crouch and climb as required
• Must be able to perform physical activities such as lifting, cleaning and stooping
• Must be able to stand, walk, lift and bend for long periods of time

• Health Care + 401K:
  Full-time employees are eligible for full benefits;
  Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off:
  Full-time Employees have sick days and vacation days
• Career Development:
  Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact:
  Empowering the Soho House Community to make positive change through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development:
  An extensive range of internally and externally run courses are available for all employees
• Cookhouse & House Tonic:
  Celebrating our passion for food and drink; check monthly calendars and participate in trips, trainings and events
• Team Events:
  From fitness sessions to cinema screenings and art classes
• Team Meal:
  While on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge

In accordance with New York law, the salary range for this role in New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.

Pay Range

$75,000—$85,000 USD