Timekeeping Associate
Listed on 2026-06-27
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Customer Service/HelpDesk
Clerical, Office Administrator/ Coordinator
Timekeeping Associate
OPEN TO CURRENT NYC EMPLOYEES ONLY The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century.
At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.
Responsibilities as a Timekeeping Associate will include:
- Process timesheets, exception events, timekeeping transactions and other adjustments in City Time.
- Track all timesheets for final approved status and required supporting documentation for requested leaves.
- In City Time, set up new employees, create and maintain schedules, process and maintain the approval tree.
- In City Time, create/cease new consultants.
- Submit and follow up on Remedy tickets related to City Time and Timekeeping and password reset.
- Generation of supplemental paycheck and pay out leave balances.
- Processing LWOPs for anticipatory week.
- Perform customer service functions that relate to the processing of time and leave for agency employees.
- Ensure agency compliance with citywide time and leave policies and contractual agreements.
- Assist in training new employees and supervisors in City Time applications.
- Prepare and update reports and special assignments as required.
HOURS/SHIFT Day - Due to the necessary duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.
WORK LOCATION Brooklyn, NY
Minimum QualificationsQualification Requirements A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience. Skills Requirement Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
Preferred SkillsThe successful candidate should have the following:
- Timekeeping, Payroll or Personnel experience
- Knowledge of City Time, PMS, RM0S and CHRMS
- Proficiency in MS Excel and Word
- Excellent work ethic and attention to detail
- Excellent verbal and written communications skills
- Excellent telephone skills and a professional demeanor
- Ability to work independently and meet deadlines
- Ability to work well in a fast-paced environment
- Ability to maintain confidentiality
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan ForgivenessAs a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website.
Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
AdditionalInformation
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.
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