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Customer Service Specialist

Job in Brooklyn, Kings County, New York, 11211, USA
Listing for: Sutherland
Full Time position
Listed on 2026-07-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below

Customer Service Specialist

This is a full-time on-site role located in New Cairo for a Customer Service Specialist.

Your day-to-day responsibilities will include:

  • Handling customer interactions with efficiency and empathy.
  • Providing tailored solutions to meet customer needs.
  • Ensuring a positive customer experience through effective communication and professional phone etiquette.
Qualifications

Fresh Grads & Dropouts are welcome to apply!

What we're looking for:

  • Fluency in English is a MUST (B2/C1)
  • Strong skills in Customer Service & Customer Support
  • Problem-solving, active listening, & attention to detail
  • Experience in a customer-facing role and familiarity with CRM tools is a plus!
  • Flexibility with night & overnight shifts is essential

If you're passionate about making a difference and love helping customers, we want YOU!

Additional Information

Benefits

  • Very competitive salary up to 25K Net
  • Overnight allowance
  • Overtime scheme
  • Social & Medical Insurance
  • Fully Paid Training
  • Transportation provided (Door to Door for Ladies)
  • Eligibility for promotions after 6 to 12 months
  • Friendly work environment
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