Customer Care Representative; English

Customer Care Representative (English)

This is a full-time, on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries, resolve issues, and provide superior customer service to ensure satisfaction. Daily tasks will include responding to customer calls, offering solutions to resolve concerns, and maintaining accurate records of interactions. Building strong relationships with customers and contributing to a positive, professional team environment are essential aspects of this role.

Benefits:

• First waves = higher promotion chances
• Competitive package
• Fully paid training
• Medical and social insurance coverage
• Night shift allowance
• 24/7 company-provided transportation
• Clear career development

Qualifications:

• Strong interpersonal skills, such as effective communication and relationship-building
• Ability to handle customer complaints professionally and provide empathetic support
• Fluency in English
• Flexibility with night and overnight shifts
• University graduate
• Previous experience in sales is mandatory