Commercial Field Engineer

Overview

The Field Engineer is the technical expert on the Tech Ops team performing testing and commissioning of AV systems. They are responsible for ensuring a project is executed with excellence and meets all design requirements in the scope of work. This is done through working with the team in checking, documenting, configuring and programming audio video and network equipment throughout the installation process.

The Field Engineer is the technical liaison with the client for training at the end of each project.

• Commissioning Audio Video systems, inclusive of lighting, shades, and security as needed
• Ensure well executed system installation through detailed documentation, including but not limited to:
  • Review and mark up of drawings
  • IP and network documentation
  • System commissioning documentation
  • Daily reports
• Troubleshooting and effectively communicating issues to the team for resolution
• Interface & maintain ongoing dialogue for projects with internal project team and clients
• Identify and confirm all cabling and hardware is installed and functioning correctly
• Direct technical teams on installation challenges
• Assist and perform ongoing technical assessment and support for tech ops during integration, install, & commissioning
• Other duties assigned as needed including site surveys, Project Management and Engineering Support and installation support/ supervision/coordination

• 4+ years’ experience in AV systems commissioning, including configuring and troubleshooting
• Experience with AV software platforms, including but not limited to QSYS, Biamp, Crestron, Teams, Zoom, Cisco, Poly, etc.
• CTS-D or formal education in engineering or related field preferred
• Must be able to interpret and mark up construction and technical drawings
• Experience working with clients in a professional manner
• Must be able to effectively explain technical concepts to non-technical users
• Highly skilled in oral and written communication – clear, direct, detailed.
• Independent work ethic highly motivated to getting a job done right
• MS Office – able to use Excel, Word, PowerPoint proficiently without training

This position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment. Field work such as climbing ladders and doing overhead work also required.

Standard office and computer equipment including MS Office software. Other audio video and network test equipment and hand tools use may be required.

Primarily finish construction environment. Work will be performed primarily on site.

Must be able to speak, read, write, and comprehend English.

This position requires travel to local job sites within driving distance and air travel to out-of-state job sites. Candidates must have a valid driver’s license and be able to fly as needed for project requirements.

For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

$,000/yr depending on background and experience.

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Founded in 1996, Audio Visual Design Group (AVDG) is a leading design-build firm specializing in next-generation AV design & integration, revolutionizing smart homes, smart enterprises, smart venues for clients across the United States. Our innovative,…