Community Health Worker -M-F English​/Spanish OR English​/Mandarin Sunset Park

Overview

Job

NYU Langone Hospital—Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive.

We embrace inclusion and individual skills, ideas, and knowledge.

Learn more about NYU Langone Hospital—Brooklyn, and interact with us on Linked In, Glassdoor, Indeed, Facebook, Twitter, You Tube and Instagram.

Position Summary

We have an exciting opportunity to join our team as a Community Health Worker - M-F 9a-5p - English/Spanish OR English/Mandarin (Required) - Sunset Park.

In this role, the successful candidate is part of an interdisciplinary team that includes, but is not limited to, medical and behavioral health providers servicing patients who suffer from complex medical and/or psychiatric co-morbid conditions. The position involves working primarily with patients with behavioral health, substance use, and psychiatric difficulties. By ensuring patients remain or become engaged in services/programming, are educated about self-care issues, and are assisted with access to care, the Community Health Worker will be part of a team that improves patient health and thus quality of life.

• Attend trainings and/or webinars related to behavioral health as assigned
• Determine patients care transitions needs via screening in various care settings (Emergency Room, hospital, at home, etc). Create transitional plan, when needed, with goals designed to address medical, behavioral health, and social determinants to improve health outcomes.
• Assist patient with accessing a full range of medical, behavioral health, chemical dependency, psychosocial, and community services including referral to self-help groups and community organizations.
• Advocate for patients when barriers to care exist including language and literacy barriers, access to transportation, problems with insurance coverage, child care problems, appointment scheduling conflict, etc.
• Provide office and community based support services to patients (e.g., patient escorts to medical appointments, medical appointment reminders, assistance with obtaining medications from pharmacies).
• Assist patients and their families with benefits, entitlements, and housing as well as any other identified needs that impact patients' physical health and emotional well-being.
• Maintain electronic records and compile statistical data in accordance with the department's standards. Complete documentation within required time frames.
• Conduct outreach efforts in the community to engage high-risk patients in case management services.
• Maintain caseload size established by the department and meet monthly outreach and engagement productivity requirements.
• Assist Case/Care Manager with coordination of patient care in the community, when the patient is hospitalized, and during transition from hospital to home.
• Assist Care/Case Management staff or take lead in conducting pre-visit planning and hospital discharge phone outreach (Program Dependent).
• Performs other duties as assigned or volunteered in alignment with NYULMC mission, goals and values.
• Prepare for and participate in any individual or team meetings/supervision as required by the department.
• Utilize necessary web based applications and other technologies on a variety of platforms to address population management goals and departmental needs.

To qualify you must have a High School Diploma/GED

Candidate should have at least 1 year experience in a health service related field.

Bi-lingual - English/Spanish or Chinese, Arabic, Russian or Yiddish depending on targeted patient population.

Computer literate (Microsoft Office), telephone, fax machine, and photocopy machine skills required.

Experience working with patients who are diagnosed with mental…