Counselor - Mandarin Speaking

Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State and the second largest in the nation. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program.

The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive.

We embrace inclusion and individual skills, ideas, and knowledge.

We have an exciting opportunity to join our team as a Counselor.

In this role, the successful candidate will serve as the counselor for the Virtual Primary Care project, responsible for screening patients for program eligibility and social drivers of health, providing education about Tyto Care to eligible patients, addressing identified social drivers of health, and assisting patients in accessing virtual health services.

• Conduct assessment to determine program eligibility
• Screen for SDOH and address identified needs
• Provide education and information about the Virtual Primary Care project and Tyto Care
• Assist patients in using MyChart and uploading required documentation
• Assist patients during virtual visits as needed
• Screen patients for eligibility for resources and benefits
• Assist clients with benefit applications
• Make referrals to a variety of public and community agencies providing food, shelter, clothing, medical, educational, and other services
• Assist community members in accessing health and behavioral health services within the FHC
• Complete documentation in EPIC as required
• Attend staff meetings and other required meetings
• Counsel clients on available resources and provide advocacy
• Strengthen relationships with community partners to identify resources for clients

• High School Diploma or equivalent required
• Bachelor's Degree preferred
• 1+ years of relevant experience working, ability to plan and manage
• Knowledge of public benefits
• History of immigrant community engagement

• Excellent communication skills
• Ability to multi-task
• Experience in providing services to diverse communities
• Ability to be a team player
• Effective communication with all levels of the organization

Family Health Centers at NYU Langone provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The benefits and wellness package includes financial security benefits, a generous time‑off program, employee resource groups, and a holistic employee wellness program focusing on physical, mental, nutritional, sleep, social, financial, and preventive care.

Family Health Centers at NYU Langone is an equal opportunity employer and is committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $41,137.15 - $48,000.00 annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please