Case Coordinator

We are a dynamic, fast-paced ABA (Applied Behavior Analysis) company dedicated to delivering high-quality services to individuals and families. Our team thrives on collaboration, efficiency, and compassionate care. We're looking for a driven Case Coordinator to join our growing organization and play a crucial role in ensuring seamless care delivery.

Position Summary:
As a Case Coordinator, you'll serve as the vital link between clients, families, and the clinical team. You will oversee the daily operations of assigned cases, ensure continuity of care, and maintain the integrity and efficiency of our services. This role requires strong organizational skills, excellent communication, and the ability to manage multiple priorities in a high-energy environment.

Key Responsibilities:

• Act as primary liaison between clients, families, Behavior Analysts (BCBAs), and Behavior Technicians (RBTs).
• Coordinate and manage staff schedules to ensure consistent coverage and continuity of care.
• Monitor session completion and attendance; resolve scheduling conflicts promptly.
• Facilitate communication across care teams to align goals, treatment plans, and client needs.
• Track caseload viability, staffing levels, and session data to ensure optimal service delivery.
• Support onboarding of new staff and clients as needed.
• Problem-solve quickly and effectively in a constantly evolving environment.

Requirements

• 1+ years of experience in case management, healthcare coordination, ABA, or a related field preferred.
• Excellent interpersonal and written/verbal communication skills.
• Bilingual (Spanish Speaking) preferred
• Highly organized with strong attention to detail and follow-through.
• Able to thrive in a fast-paced, multi-tasking environment.
• Proficient in scheduling software or EHR platforms (e.g., Central Reach, Passage Health).
• Bachelor's degree in Psychology, Healthcare Administration, Social Work, or related field a plus

Benefits

Pay Rate: $27 - $30 per hour

• Collaborative and supportive team culture
• Work from home Fridays
• Career growth opportunities within a mission-driven organization
• Training and professional development
• Competitive hourly rate based on experience