Hotel Food & Beverage Manager - Elysee New York

Food & Beverage Manager

The iconic Elysée New York Hotel is preparing to enter an exciting new chapter as an intimate luxury boutique hotel. Located in the heart of Midtown Manhattan, steps from Madison Avenue and Fifth Avenue, Elysée New York combines the elegance of a historic New York residence with the warmth, individuality, and cultural spirit of a European grand hotel. Thoughtfully reimagined for today's luxury traveler, the hotel will offer a highly personalized guest experience defined by authentic hospitality, understated sophistication, emotional connection, and exceptional attention to detail.

Elysée New York is proudly managed by Crescent Hotels & Resorts, one of North America's leading hospitality management companies.

At the heart of the Elysée New York's experience is the hotel's intimate, residential-style Lounge, inspired by the elegance, creativity, and relaxed hospitality of Sanssouci. More than a traditional hotel lounge, it will serve as the social and cultural living room of the hotel—a welcoming place where guests can begin their morning, gather throughout the day, enjoy afternoon refreshments, and transition into evening cocktails and conversation.

The experience will be refined but never formal, combining attentive service with the warmth and familiarity of a private residence. From breakfast and afternoon offerings to evening beverages and thoughtfully curated culinary selections, the Lounge will play an essential role in establishing the personality, rhythm, and reputation of Hotel Elysée.

Elysée New York Hotel is seeking an experienced, passionate, and highly visible Food & Beverage Manager to help shape and lead the service experience within the Lounge and across the hotel's food and beverage operations. This is more than a traditional outlet-management position. Reporting to the Director of Operations, the Food & Beverage Manager will serve as a cultural leader, gracious host, and ambassador of the Elysée New York experience.

This individual will be instrumental in bringing the Lounge to life, establishing its service approach, developing a highly engaged team, and ensuring that every guest interaction reflects the hotel's approach to personalized luxury hospitality.

The Lounge will operate in accordance with Leading Quality Assurance standards, with the Food & Beverage Manager responsible for translating luxury quality criteria into consistent daily service behaviors, team training, operational procedures, and measurable performance expectations. The Food & Beverage Manager will oversee the daily operation of the Lounge, beverage service, and other assigned food and beverage experiences while maintaining the highest standards of service, presentation, financial performance, team engagement, and quality assurance.

The ideal candidate is a hands-on luxury hospitality professional who leads from the floor, connects naturally with guests, develops and inspires teams, and understands that exceptional service is created through consistency, anticipation, emotional intelligence, and genuine human connection.

Key responsibilities include:

• Serve as a highly visible leader and gracious host within the Lounge and throughout the hotel's food and beverage operations.
• Lead the daily operations of the Lounge, beverage service, and other assigned food and beverage experiences.
• Bring the Lounge concept to life through thoughtful service practices, personalized guest recognition, consistent presentation, and a warm residential style of hospitality.
• Ensure every food and beverage interaction reflects the hotel's luxury positioning, service philosophy, Leading Quality Assurance Standards and commitment to authentic, individualized experiences.
• Establish a strong leadership presence during breakfast, afternoon service, evening cocktails, special events, and peak operational periods.
• Engage actively with guests, anticipate preferences, recognize returning visitors, and create memorable moments that encourage loyalty and emotional connection to the hotel.
• Monitor guest feedback, online reviews, service trends, and direct guest comments to identify opportunities for improvement.
• Resolve guest…