General Manager - Legasea New York

General Manager

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• Employee Discounts
• TAO Savings Marketplace
• Time off and much more!

Oversees the daily activities of the front-of-house operations for Legasea New York - Oversees team members in accordance with company policies and procedures and works concurrently with the Sr. Director of Operations, and Executive Chef ensuring a successful operation. Interacts with guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

Essential functions of the position include, but are not limited to:

• Anticipate and accommodate the needs of the guests.
• Oversees the general cleanliness of the front-of-house and the entire venue.
• Conducts decision-making process for interviewing, hiring, and training new applicants.
• Oversee the scheduling, growth opportunities, and team member development of all front-of-house team members.
• Responsible for all front-of-house job performance reviews in conjunction with the Director of Operations.
• Oversee front-of-house operations to ensure quality, safety, beverage recipe accuracy, efficiency, and profitability.
• Supervise the execution of regular service, catering, take-out, delivery, and all in/off-venue events.
• Possesses in-depth knowledge of operational systems, which includes payroll, inventory, and purchasing.
• Regulates all executive-level POS functions.
• Responsible, with the Executive Chef, for maintaining the venue's monthly Profit & Loss statement standards.
• Oversees Department of Health and company sanitation standards.
• Oversees that the venue is compliant with all federal, state, and local laws and regulations, and company policies.
• Coaches and develops front-of-house team members by setting clear guidelines and expectations.
• Oversees that all mechanical systems are in good working order and compliant with all federal, state, and local ordinances.
• Ensures all team members are compliant with all front-of-house standards and procedures.
• Possesses in-depth knowledge of all food and beverage menus.
• Oversees that all guest and team member concerns are resolved.
• Practical knowledge of the job duties of all supervised team members.
• Communicates clearly and concisely with heart-of-house team members during service.
• Oversees the completion of all opening and closing procedures as prescribed by the company.
• Oversees the replacement or repair of all breakage and damage to equipment or furniture.
• Attends, leads, and participates in any training sessions, departmental meetings, or pre-service meetings.
• Learn by listening, observing other team members, and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of the venue, Tao Group Hospitality, its partners, and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.
• Assist and/or complete additional tasks as assigned

Training requirements:

• TAO Group Hospitality General Manager Training Program
• PCI/DSS Training

Education/working knowledge:

• Minimum 5 years of previous hospitality experience in a General Manager or senior management role within a high-volume setting is essential.
• Two-year associate degree (60 credit hours) in Hospitality, Business, etc. or equivalent work experience preferred.
• Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required.
• Demonstrated financial acumen with P&L statements, annual budgets, forecasting, COGS, and labor models.
• Must be organized, self-motivated, and proactive with strong attention to detail.
• Proficient with computers (Microsoft Products), POS, and technology.

Skills / Physical Demands / Work Environment /

Schedule:

• Must have strong problem-solving skills
• Ability to work under pressure and meet deadlines
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the…