Administrative Liaison

Administrative Liaison

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people.

You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

Job Description:

The Administrative Liaison for Infrastructure Management will serve as the division support person for employees and managers by liaising with Human Resources (HR) regarding onboarding, benefits, policy interpretation, recruitment, and employee relations, ensuring smooth operations and communication within their assigned area

S. The candidate will translate HR policies into practical actions for the IM division, and assist in the facilitation on hiring, performance, and compliance while supporting a healthy work environment. Responsibilities as the Administrative Liaison will include:

• Serve as the primary point of contact for HR regarding inquiries from employees and managers, translating HR policies into actionable guidance.
• Assist with recruitment coordination, onboarding new hires, managing performance cycles, and handling offboarding processes.
• Address employee concerns, facilitate conflict resolution, and promote workplace unity and a positive culture.
• Liaise with HR regarding the interpretation and adherence of agency policies, labor laws, and regulations.
• Support HR projects, training programs, and focus groups, acting as a change management facilitator.
• Manage personnel transactions, maintain records, and use HR data for decision-making.
• Perform special projects and initiatives as assigned.

Hours/Shift: Day

Work Location:

Brooklyn, NY

Minimum Qualifications:

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research;

or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity.

Supervision must have included supervising staff performing professional work in the areas described above; or 2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above; or 3. An associate…