Senior Product Research Manager, Core Seller

Senior UX Research Manager

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

Salary Range: $ - $

We are looking for a Senior UX Research Manager to lead the research team and guide product strategy for our Core Seller Experience organization.

As a Senior UX Research Manager on this team, you'll lead a talented group of UX researchers working across a range of seller-facing initiatives, partnering closely with product, design, analytics, and engineering to translate deep human understanding into meaningful product direction. You'll be both a people leader and a strategic thought partner — someone who can develop researchers, champion a high bar for research quality, and influence how the organization thinks about the seller experience at scale.

If you're motivated by work that has real impact on people's livelihoods — and by building the kind of research culture where great work thrives — this role is for you.

This is a full-time position reporting to the Director, Research. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.

For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team.

The Core Seller team at Etsy is at the heart of understanding and shaping the experience for the millions of sellers who power our marketplace. Our research informs the strategies, tools, and features that help sellers build and grow their creative businesses — and ensures their needs stay central to how Etsy evolves as a platform.

Our research team focuses on using research to guide the development of buyer and seller experiences in our dynamic marketplace of unique items. Our insights are part of the vernacular at Etsy and play a key role in building confidence around product decisions and our overall business strategy.

Lead and mentor a team of UX researchers, supporting their growth in research craft, prioritization, and career development

Collaborate with Core Seller leadership to shape long and short-term research strategy, ensuring the team is focused on the highest-impact questions

Guide researchers on study design across a wide range of generative and evaluative methods, including mixed-methods planning with quant and market research partners

Define and manage a research portfolio that balances foundational understanding of the seller experience with timely, evaluative insights that support product decisions

Communicate and socialize findings in ways that embed the seller's voice into product strategy and drive action across partner teams

Run your own research projects when the need arises, staying close to the work and modeling strong research practice for your team

Partner with other research managers to strengthen the broader team through shared tools, talent development, and knowledge-sharing

Recruit and hire outstanding researchers and set them up for success through a thoughtful onboarding experience

Contribute directly to the Research team's overall strategy and focus areas

Qualities that will help you thrive in this role are:

7+ years of experience in applied product research, ideally in a B2C or e-commerce company — experience with seller-facing products or seller tooling is a strong plus

4+ years of research management experience developing and motivating a high-performing UX research team, with a genuine enjoyment of coaching others on…