Redesigns Project Manager

SCOPE OF SERVICES:
The Senior Project Manager will work with the Digital Service team to oversee the entire project lifecycle, from planning and tracking to delivery, ensuring quality and on-time completion. The project manager will serve as the key communication link between internal and external stakeholders, develop and own delivery on timelines, and help facilitate meetings to resolve issues and keep work aligned to deliver results.

TASKS:

• Work with the team to define project objectives and create and maintain a detailed work plan

• Lead and manage tasks within the team and plan communication cadence within the team and with external stakeholders

• Monitor project activities, document agreements, communicate with project stakeholders, and escalate issues on a timely basis

• Maintain project documentation, ensuring alignment with objectives

• Set up and manage user stories in the Azure Dev Ops project

MANDATORY SKILLS/EXPERIENCE

1. Minimum of 8 years of experience managing web projects
2. Demonstrated experience delivering quality websites and web features to launch
3. Ability to proactively plan and collaborate with diverse stakeholders in a complex environment and elevate issues for resolution
4. Expertise in software delivery best practices with proficiency in Azure Dev Ops or similar system for ticketing and issue resolution
5. Strong communication skills to collaborate with leadership, experts, and decision makers cross-functionally and across teams, coaching teams to drive outcomes
6. Knowledge of agile ways of working and modern software development practices
7. Experience setting up project management tooling for teams
8. Strong attention to detail and ability to multi-task
9. Manage quality assurance testing according to the city process
10. Manage and execute the software release process
11. Interface with technical teams and have experience working with them.

DESIRABLE SKILLS/

EXPERIENCE:

1. Background in journalism, writing, or marketing with keen attention to detail, strong organizational skills, and familiarity with SEO
2. Proficient in Content Management Systems (CMS) like AEM and SEO tools.
3. PMP (Project Management Professional) or PRINCE2 certification is highly preferred
4. Understanding of common project management tooling such as Airtable, Azure, Jira, etc.
5. Experience managing budgets and resources