Head of Solutions Engineering
Listed on 2026-07-01
-
IT/Tech
AI Engineer (Applied/Software), Machine Learning/ ML Engineer
Head Of Solutions Engineering
Shaped is a machine-learning platform for data teams to build real-time personalized recommendation systems and search. We want to give any company the same superpowers that Tik Tok, Meta and Amazon use to power their personalization.
We're based in Brooklyn in New York and backed by top investors like Y-Combinator and executives from Meta, Google and Amazon.
Job DescriptionWe're looking for a Head of Solutions Engineering to help customers integrate, build and experiment with machine-learning models using the Shaped Platform. You'll collaborate with a diverse range of customers to solve their ranking challenges. Additionally, you'll contribute to shaping our product roadmaps based on their customer requirements.
QualificationsBachelor's in computer science, data science or mathematics related field. Master's degree or PhD will be advantageous.
6+ years of industry experience in a software engineering, data science or solutions engineering role
Proficient with Python, SQL
Have the willingness to wear many hats, be passionate about unblocking issues for customers, and have an excitement for problem-solving
In-depth knowledge of mathematics, statistics and algorithms.
Operate well within fast paced, small teams
Excellent written and verbal communication skills.
Responsibilities
Become an expert at using the Shaped ranking platform
Experiment with ranking models for customer's discovery use-cases
Analyze data to identify performance improvements for customers' models
Experiment with pre-trained image, language, audio and video embedding models that understand our customer's discovery data
Build strong relationships with customers' technical teams and leaders to ensure long-term success with Shaped
Deliver technical demos to showcase the Shaped's capabilities to customers.
Proactively communicate with customers on timelines, updates and next steps
All your information will be kept confidential according to EEO guidelines.
- Salary $150K - $180K
- Equity 0.20% - 0.50%
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).