Solutions Engineer

Solutions Engineer

Bayzat is at the forefront of transforming workplaces through innovative solutions in HR, Payroll, Finance, and Insurance. Renowned as a leading SaaS platform for employee benefits and a key player in the Insurance sector, we are committed to our mission: empower every company to create a remarkable workplace by supercharging people processes and payments. As one of the MENA region's fastest-growing Scale-Ups, Bayzat is celebrated for its innovative product offerings, backed by over 300 team members from 35+ nationalities.

Recognized by Forbes as a promising UAE-based startup and supported by leading VCs like Mubadala and Point
72 Ventures, we are among the best-funded HRTech scale-ups in the region. At Bayzat, culture is paramount. We are a principle-driven, merit-based organization where authenticity, collaboration, and unpretentiousness thrive. Joining Bayzat means immersing yourself in an environment of high achievers, tackling complex challenges, and constantly striving for success. Our culture inspires continuous learning and excellence, allowing you to work with and be inspired by some of the brightest minds in the industry.

Our journey to success is anchored in our commitment to innovation, empowering businesses with features designed to optimize efficiency and elevate employee experiences. Whether enhancing people processes, streamlining payments, or enabling smarter decisions, Bayzat is redefining what it means to create a truly remarkable workplace.

We are seeking a Solutions Engineer who combines strong technical expertise with exceptional client-facing skills. In this role, you will partner closely with customers to understand their business needs, design and deliver tailored solutions, and execute seamless end-to-end implementations. As the bridge between customers, product, engineering, and customer success, you'll play a vital role in ensuring smooth integrations and measurable client impact.

Client Engagement & Requirement Gathering

• Meet with clients to deeply understand their business needs, data structures, and integration requirements.
• Translate client discussions into clear technical scopes, solution designs, and execution plans.

Technical Implementation

• Design and execute data transfer, transformation, and integration workflows between Bayzat and client systems.
• Work with APIs, data modeling, and automation tools (e.g., n8n) to deliver scalable and reliable solutions.
• Proactively troubleshoot and resolve integration or data-related issues to ensure smooth deployments.

Pre-Sales Support

• Collaborate with Sales and Customer Expansion teams during the sales cycle to design tailored solutions that demonstrate Bayzat's technical capabilities.
• Develop and deliver product demos, prototypes, and proof-of-concepts that address client requirements.
• Act as a trusted technical advisor to prospects, ensuring feasibility and setting realistic expectations.

Cross-Functional Collaboration

• Partner with Customer Expansion, Customer Success, and internal teams to ensure clients meet contractual obligations, including payment milestones.
• Liaise with Product and Engineering teams to escalate and resolve technical dependencies.
• Provide structured feedback from client implementations to improve product features and integration capabilities.

Project Ownership

• Own the full lifecycle of solution delivery, from requirements gathering through go-live.
• Document processes, maintain knowledge bases, and ensure smooth handovers to internal teams.
• Deliver client solutions on time, within scope, and at the highest quality standards.

• Strong foundation in data structures, data modeling, and system integrations.
• Hands-on experience with APIs, automation tools (preferably n8n, Zapier, or equivalent), and data transformation.
• Proven ability to understand technical complexities and explain them in simple terms to non-technical stakeholders.
• Prior experience in a customer-facing technical role (e.g., Solutions Engineer, Technical Consultant, Integration Specialist).
• Strong communication, negotiation, and presentation…