DLM Enterprise Data Analyst - VOIS

DLM Enterprise Data Analyst - VOIS

Aggregate function:
Shared Services Business Area:  Posting Country:
Egypt Date Posted: 11 Jun 2026 Full Time / Part Time:
Full Time Contract Type:
Fixed Term Contract

At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth.

With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations:
Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

We are seeking a Data Analyst to support Vodafone Enterprise solutions by delivering high-quality insights and reporting to internal stakeholders and customers. The role focuses on analysing KPIs, monitoring inventory and asset performance, and identifying risks that may impact business outcomes. The individual will play a key part in supporting data-driven decision-making and continuous improvement initiatives in a dynamic, customer-focused environment.

What you'll do:

• Gather, clean, and consolidate data from multiple sources to present accurate inventory and asset status.
• Produce weekly asset reports outlining current status and highlighting pending customer requests.
• Perform detailed analysis to identify process gaps, risks, and performance issues, and communicate findings to relevant teams.
• Facilitate weekly inventory reviews with customers and internal stakeholders, including RAG (Red, Amber, Green) status reporting.
• Develop weekly and monthly reports focused on NMR conformance and disconnection tracking.
• Respond to ad-hoc customer requests and queries, including validation of upgrade and bulk requests.
• Provide actionable recommendations to enhance performance, improve processes, and reduce risk of revenue impact.

Demonstrates strong analytical thinking and problem-solving capabilities with a structured approach to data interpretation. Communicates effectively in both Arabic and English, presenting insights clearly to both technical and non-technical audiences. Proficient in MS Office tools (Excel, Access, PowerPoint, SharePoint) and experienced in Python and Power BI dashboard development. Experienced in data analysis, with a solid understanding of business processes and data management systems.

Able to manage multiple priorities in a fast-paced, deadline-driven environment while maintaining quality standards. Takes initiative, shows accountability, and contributes to continuous improvement efforts. Familiar with working in virtual and collaborative environments across different teams. Knowledgeable in process and quality management, with the ability to document standards and procedures effectively.

Opportunity to work on enterprise-level data and analytics solutions within a global organisation. Exposure to cross-functional collaboration with international teams and stakeholders. A role…