Summer Internship Program - Customer Support Engineer

Customer Support Engineer Internship Opportunity at Incorta

We're seeking a technically curious, customer-focused, and detail-oriented Customer Support Intern with a background in System Administration and Networking to join our team.

You will gain:

• Support Technical Support Engineers in investigating and troubleshooting customer-reported issues.
• Focus on diagnosing issues related to customers' infrastructure and environments.
• Apply knowledge of operating systems, networking, servers, virtualization, and system administration to identify environment-related problems.
• Validate customer configurations and assist in troubleshooting infrastructure and application issues affecting the enterprise SaaS platform.
• Collaborate with the Support team to accelerate issue resolution and improve customer outcomes.
• Gain hands-on experience supporting enterprise customers in a technical environment.
• Develop advanced troubleshooting, analytical, and customer communication skills.
• Learn how world-class Technical Support teams collaborate to resolve complex technical issues.
• Gain exposure to a modern, multi-technology enterprise SaaS platform and its support processes.

Details

• Duration: 1-2 months
• Start Date:
  
  August 2026
• Location:
  
  Onsite
• Compensation:
  Paid Internship
• Eligibility: 3rd and 4th-year students only are welcome to apply

Incorta provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.