Associate Director, Technology & Engineering

Associate Director, Technology & Engineering

BRIC is a leading arts and media institution anchored in Downtown Brooklyn whose work spans contemporary visual and performing arts, media, and civic action. For over forty years, BRIC has shaped Brooklyn's cultural and media landscape by presenting and incubating artists, creators, students, and media makers. As a creative catalyst for their community, BRIC ignites learning in people of all ages and centralizes diverse voices that take risks and drive culture forward.

BRIC is building Brooklyn's creative future.

BRIC seeks an Associate Director, Technology & Engineering to manage the day-to-day operations of BRIC's broadcast, studio, and IT systems while directly supervising the support staff. Reporting to the Senior Director, Production & Operations, this role ensures BRIC's technology and engineering infrastructure reliably supports BRIC TV, community media, live productions, and organization-wide staff needs.

Leadership & Team Management

• Directly supervise the Technology & Engineering team by establishing work objectives and performance standards, conducting performance evaluations, and providing ongoing coaching and professional development.
• Manage team scheduling, workload, training, and day-to-day priorities to ensure timely, responsive, and high-quality technology support across the organization.
• Recruit, onboard, train, and supervise technical staff, Master Control personnel, and freelance technicians.
• Serve as the primary escalation point for complex live production, broadcast engineering, enterprise technology, and systems issues escalated by the Manager, Technology & Engineering.

Broadcast & Media Technology Operations

• Oversee the daily operation of BRIC's television production studios, control rooms, editing suites, and Master Control.
• Manage program scheduling, playback automation, and HD production workflows across BRIC TV and Community Media.
• Oversee the maintenance, troubleshooting, and reliability of broadcast and digital transmission systems supporting cable television, internet streaming, and social media distribution.
• Oversee technical support for BRIC TV broadcasts, community video productions, live events, and satellite production locations.
• Coordinate day-to-day technical activities with cable, broadband, and other broadcast engineering partners.
• Ensure cameras, editing systems, production equipment, content management systems, and related broadcast infrastructure are properly maintained, operational, and aligned with industry standards.

Enterprise Systems Governance & Data Management

• Oversee the administration, security, health, and ongoing optimization of Salesforce, Momentus, and other enterprise technology platforms used across BRIC.
• Establish and maintain user access controls, role permissions, authentication standards, and data governance practices to ensure secure and appropriate system access.
• Monitor system performance, data storage capacity, backups, integrations, and business continuity practices.
• Design and implement workflows, automate manual processes, configure enterprise applications, and improve operational efficiency across departments.
• Oversee testing and staging environments, software versioning, security patches, system upgrades, and vendor product roadmaps.
• Partner with department leaders to identify opportunities to improve business processes through technology solutions and enterprise systems enhancements.

Technology Governance, AI & Innovation

• Develop and maintain technology governance standards, policies, and best practices that support secure, reliable, and effective use of technology across the organization.
• Maintain and publish BRIC's official list of AI software approved for staff use.
• Evaluate new AI tools and platforms for security, privacy, compliance, and organizational fit before approving organizational use.
• Review, approve, document, and revoke tool-specific exceptions to established technology and AI standards as appropriate.
• Partner with department directors to develop department-specific AI use guidelines and technology standards that support operational needs while maintaining organizational compliance and security.
• Monitor emerging technologies and recommend strategic technology improvements that increase organizational efficiency, security, and innovation.

Cross-Functional Collaboration & Administration

• Partner with Production, Producing, Media, Operations, People & Culture, Finance, and other departments to support organizational technology, productions, programming, and events.
• Develop budget recommendations for technology operations, monitor expenditures, and escalate variances to the Senior Director, Production & Operations.
• Track, analyze, and report on technology system performance, operational metrics, service delivery, and technology initiatives against established goals.
• Implement strategic initiatives and operational priorities established by the Senior Director, Production & Operations.
• Develop, maintain, and…