Commercial Supply Chain Lead

Commercial Supply Chain Lead

Arcera is a global life sciences company headquartered in Abu Dhabi, United Arab Emirates. Our purpose is to enable longer and healthier lives while creating sustainable growth. We develop, manufacture, and commercialize a broad range of high-quality innovative and proven medicines in key international markets. With an operational footprint spanning over 90 countries across four continents, and manufacturing sites in eight countries, we offer more than 2,000 medicines across various therapeutic areas worldwide.

This position is based in Cairo, Egypt and reports directly to the Head of Supply Chain.

The Commercial Supply Chain Lead is responsible for managing the end-to-end demand planning and commercial supply chain activities for Egypt market. The role ensures the development of accurate demand forecasts, alignment of supply plans with commercial objectives, and optimization of inventory levels to support business growth and customer service targets.

The incumbent will lead the monthly Sales & Operations Planning (S&OP) process, coordinate cross-functional planning activities, and act as the key interface between commercial teams, local operations, manufacturing partners, and global supply chain functions. The role is responsible for ensuring uninterrupted product availability, inventory optimization, efficient logistics operations, and high customer service standards, while driving continuous improvement across supply chain processes.

• Demand Planning & Forecasting
• Supply Planning & Inventory Management
• S&OP and Cross-Functional Coordination
• Logistics & Customer Service Management
• Performance Management & Continuous Improvement
• Team Leadership

• Bachelor's degree in supply chain management, Business Administration, Pharmacy, Engineering, or a related field.
• Minimum 10 years of experience in Supply Chain, Demand Planning, Supply Planning, Logistics, and Customer Service operations within the pharmaceutical industry.
• Proven experience leading mature S&OP. driving cross-functional alignment and executive decision-making
• Deep understanding of pharmaceutical supply chain dynamics, including regulatory constraints, product lifecycle, and expiry management.
• Strong track record in improving forecast accuracy, inventory optimization, and service levels
• experience managing supply risks, allocation decisions, and complex product portfolios
• Strong hands-on experience in logistics operations, warehousing, distribution, and 3PL management, ensuring efficiency and compliance
• Demonstrated experience in managing customer service operations, including order fulfillment, OTIF performance, and issue resolution
• Proven leadership in driving process improvements and building high-performance planning capabilities
• Ability to operate effectively in a transformational environment, driving change and elevating current ways of working
• Hands-on experience with SAP APO/IBP and advanced analytics tools, with a focus on improving planning accuracy and automation.

This is the opportunity to join a very dynamic organization, where decisions are taken fast and where you can actively participate in shaping our future. If this sounds exciting, we would love to hear more about you!